Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kenya L Torres

Kenya L Torres

Surprise,AZ

Summary

Dynamic Cafe Manager with a proven track record at SFE, excelling in customer experience management and staff leadership. Enhanced team productivity and introduced innovative menu items, driving sales while ensuring compliance with health and safety regulations. Bilingual and a fast learner, committed to continuous improvement and operational excellence.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Cafe Manager

SFE
02.2025 - Current
  • Executed cash handling procedures with precision and compliance.
  • Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.
  • Introduced new menu items to add variety and selections and meet customer preferences.
  • Managed display products effectively to achieve consistent sales with minimal waste.
  • Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
  • Secured daily cash by verifying totals and making nightly deposits.
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Data Entry Clerk

AGS Trucking
07.2001 - 03.2005
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Make sure all drivers get loads on time

Education

High School Diploma - 4

Montgomery High School
San Diego, CA
06.1999

Skills

  • Customer experience management
  • Foodservice
  • Staff management
  • Health and safety regulations
  • Continuous improvement
  • Order management
  • Food safety compliance
  • Menu updating
  • Sales tracking
  • Sanitation
  • Cafe inventory
  • Safe food handling
  • Money handling
  • Bilingual (English & Spanish)
  • Fast learner

Certification

Food handling certification

Languages

English
Spanish

Timeline

Cafe Manager

SFE
02.2025 - Current

Data Entry Clerk

AGS Trucking
07.2001 - 03.2005

High School Diploma - 4

Montgomery High School

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