Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic
Open To Work

Kenyana Kellogg

Columbia,USA

Work Preference

Desired Job Title

Owner/Sales ManagerDelivery support helper Shift LeaderExpert Sales ManagerTeleservice Agent/Verifier

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Columbia, SC
Open to relocation: Yes

Salary Range

13/hr - 100/hr

Important To Me

Career advancementWork-life balancePaid time offTeam Building / Company RetreatsFlexible work hours

Summary

Resourceful Sales Manager and business owner with experience managing teams of 3-4 employees and delivering healthcare, cleaning, and lawn services. Skilled in outbound sales, client training, and account management. Proven ability to resolve issues proactively, improve customer satisfaction, and maintain positive business relationships across diverse industries.

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Owner/Sales Manager

Dupree Daily Care
North Augusta, SC
02.2009 - Current
  • Delivered day and night healthcare, cleaning, and lawn services to clients of all ages, ensuring high-quality care and satisfaction
  • Increased operational efficiency by managing 3 to 4 employees daily, proactively resolving issues with precision
  • Coordinated inbound and outbound calls, scheduled and organized services, and improved customer satisfaction through effective communication
  • Maintained accurate data entry, managed accounts receivable and payable, and processed payroll to support business operations
  • Handled multiple phone lines and streamlined administrative tasks, contributing to improved client service

Delivery support helper

UPS
Columbia, SC
11.2025 - 02.2026
  • Loaded and unloaded packages from delivery trucks and sorting equipment.
  • Sorted packages by destination to ensure efficient delivery routes.
  • Assisted in maintaining a clean and organized work environment.
  • Conducted routine inspections of equipment for proper functionality.

Shift Leader

Taco Bell Restaurant
Columbia, SC
05.2023 - 05.2024
  • Supervised daily operations to ensure smooth workflow and team collaboration.
  • Trained new employees on customer service standards and food preparation procedures.
  • Managed inventory levels, ensuring timely replenishment of supplies and ingredients.
  • Resolved customer complaints effectively to enhance overall satisfaction and loyalty.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Expert Sales Manager

Cypress Bay Solutions
Atlanta, GA
01.2019 - 01.2020
  • Generated sales growth through outdoor sales of electronic payment devices to new and existing clients
  • Instructed clients on proper handling and techniques, increasing product adoption and satisfaction
  • Demonstrated effective communication skills and proficiency with various computer programs and equipment to support sales processes
  • Scheduled and confirmed appointments, optimizing time management and client engagement
  • Educated and trained clients on proper policy and procedures, ensuring compliance and understanding
  • Conducted strategic planning and analytical data analysis to identify sales opportunities
  • Performed cost-benefit analyses for existing and potential customers, supporting informed decision-making
  • Maintained positive business relationships to ensure repeat sales and long-term client retention

Teleservice Agent/Verifier

DialAmerica
Athens, GA
02.2018 - 03.2019
  • Provided customer service to clients of a Fortune 500 business, ensuring satisfaction and professionalism
  • Maintained confidentiality of customer and company information, adhering to privacy and proprietary standards
  • Demonstrated strong telephone etiquette and professional behavior to enhance customer interactions
  • Applied critical thinking and problem-solving skills to address customer inquiries and resolve issues
  • Utilized knowledge of project policies and interpersonal skills to achieve set goals and maintain high performance

Education

Bachelor of Science - Education, psychology

University of South Carolina
Aiken, SC
08.2010 - 05.2012

Associate's degree - Liberal Arts

Aiken Technical College
Aiken, SC

Skills

  • Computer applications
  • Analytical Reporting
  • Writing skills
  • EMR Systems
  • Payroll
  • Medical Terminology
  • Cost-Benefit Analysis
  • Medical Records
  • Microsoft Office
  • Sales Management
  • Medical Office Experience
  • Marketing
  • Multi-line Phone Systems
  • Communication skills
  • Insurance Verification
  • Medical Coding
  • Fundraising
  • Leadership
  • Medical Billing
  • ICD-10
  • Accounting
  • Sales
  • Data entry
  • Medication Administration
  • Customer service
  • Food service
  • Quality Assurance
  • Service Coordination
  • Hospital Experience
  • Customer Service 10
  • Call Center
  • Recruiting
  • Account Management
  • Laboratory Experience

Certification

  • Customer service, 07/01/96, Present, Skills/class updated every year
  • Marketing training, 02/01/19, Completed
  • Marketing training, 03/01/19, Completed
  • Data Analytics certification, GIES, 08/01/22, Present
  • Management/Leadership Training, 08/01/22, Completed

Additional Information

Yes, Authorized to work in the US for any employer

Personal Information

  • North Carolina
  • Georgia
  • Aiken County, SC

Timeline

Delivery support helper

UPS
11.2025 - 02.2026

Shift Leader

Taco Bell Restaurant
05.2023 - 05.2024

Expert Sales Manager

Cypress Bay Solutions
01.2019 - 01.2020

Teleservice Agent/Verifier

DialAmerica
02.2018 - 03.2019

Bachelor of Science - Education, psychology

University of South Carolina
08.2010 - 05.2012

Owner/Sales Manager

Dupree Daily Care
02.2009 - Current

Associate's degree - Liberal Arts

Aiken Technical College
Kenyana Kellogg