Summary
Overview
Work History
Education
Skills
Timeline
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Kenyarder Lewis

Jackson,MS

Summary

Accomplished Truck Driver and successful Owner/Operator at Fed Ex Ground, demonstrating exceptional customer service and a strong work ethic. Skilled in GPS route planning and vehicle maintenance, I've significantly enhanced safety standards and operational efficiency. My proactive approach and attention to detail have fostered positive customer relationships and improved profitability, embodying a commitment to excellence and safety in all endeavors.

Overview

23
23
years of professional experience

Work History

Truck Driver

Hesselbein Tire
08.2023 - 10.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
  • Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.

Owner/Operator

Fed Ex Ground
09.2001 - 08.2023
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed business plan, processes and procedures to provide superior Service to customers.
  • Trained and motivated employees to perform daily business functions.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.

Education

High School Diploma -

Forrest Hill High School
Jackson, MS

Skills

  • Strong work ethic
  • Self-motivation and discipline
  • Decision-making
  • Problem-solving capacity

Timeline

Truck Driver

Hesselbein Tire
08.2023 - 10.2024

Owner/Operator

Fed Ex Ground
09.2001 - 08.2023

High School Diploma -

Forrest Hill High School
Kenyarder Lewis