Kenyari Suggs
Greenville ,NC
Summary
Forward-thinking worker, whose proficient in generating high-quality and productive work. Talented at leveraging a contrast approach with strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Willingness to execute all necessary task to detail to ensure performance and results .
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dairy Queen
Winterville, NC
04.2020 - Current
- Responsible for ordering store product for weekly shipment
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Trained team of employees to deliver outstanding customer service, boosting customer satisfaction ratings and overall satisfaction.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Assistant Manager
Pizza Hut
Ayden, NC
11.2022 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Worked hands on with daily operations concerning serving customer experience.
Material Handler
Thermo Fisher Scientific
Greenville, NC
06.2019 - 09.2019
- Received deliveries using forklift to load shipments into warehouse .
- Log shipped material into computer system and key information into computer
- Use forklift to move material to certain locations within facility
- Pick items from warehouse and use forklift to deliver material to production lines .
- Load trucks for outbound distribution
- Load waste trucks for outbound distribution
- Process warehouse returns from production lines
- Organized warehouse inventory according to warehouse plan.
- Operated forklifts and pallet jacks to move, pick up or store products.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Managed full range of warehousing activities including receiving, storing and shipping.
- Operated overhead lifts to move heavy and bulky work materials.
Store Supervisor
Lidl
Greenville, NC
12.2018 - 06.2019
- Received and logged store deliveries .
- Pallet jack usage to load store
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
SalesFloor Team Leader/Store Fulfillment Team Lead
Walmart
Greenville, NC
07.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Set expectations and goals , to acheive metrics by evaluating day-to-day processes and evaluating associate performance hands on.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Coordinate plans and objectives with upper management to complete and achieve objectives set by market team.
Package Handler
Fedex Ground
Greenville , NC
01.2018 - 04.2018
- Assisted in loading delivery trucks with prepared packages.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Used scanners to track parcel information such as condition or receipt.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Resolved conveyor system issues by clearing jams and blockages.
Food Service Worker
Aramark
Greenville , NC
08.2013 - 01.2018
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
- Monitored inventory and promptly reported food items requiring reorder.
- Prepared large batches of required food according to standard recipes.
- Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
- Resolved customer concerns and relayed relevant information to supervisor.
- Responsible for truck ordering and receiving and entering items into inventory.
Education
Farmville Central High School
Farmville, NC6 2013
Skills
- Retail Operations Management
- Warehouse Process Management
- Training and Development
- Licensed Forklift Operator
- Microsoft Word, Office, Spreadsheet Efficient
Certification
Forklift Certified
Electric Walkie Stacker Certified
Electric Pallet Jack Certified
Timeline
SalesFloor Team Leader/Store Fulfillment Team Lead
Walmart
07.2023 - Current
Assistant Manager
Pizza Hut
11.2022 - 04.2023
Assistant Manager
Dairy Queen
04.2020 - Current
Material Handler
Thermo Fisher Scientific
06.2019 - 09.2019
Store Supervisor
Lidl
12.2018 - 06.2019
Package Handler
Fedex Ground
01.2018 - 04.2018
Food Service Worker
Aramark
08.2013 - 01.2018
Farmville Central High School