Kenyata Moore
Chicago
Summary
Organized and detail-oriented banking professional with extensive experience in cash handling, customer service, and transaction processing. Proven ability to manage high-volume operations while maintaining accuracy and professionalism.
Overview
2026
2026
years of professional experience
Work History
Teller
Old National Bank
Blue Island, IL
2025 - 2026
- Processed customer transactions accurately and efficiently, ensuring compliance with company policies.
- Assisted customers with account inquiries, providing clear information and resolving issues promptly.
- Maintained cash drawer integrity by balancing daily transactions and reconciling discrepancies.
- Collaborated with team members to improve service delivery and enhance customer satisfaction.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Transaction Specialist II
JP Morgan
Chicago, IL
12.2021 - 07.2025
- Process client payments and documents using TMS, Smart Remit, and Smart Capture systems.
- Operate OPEX machine to meet standard daily processing goals (2 trays per 8-hour shift).
- Deliver excellent customer service and contribute to consistently meeting 95%+ team performance goals.
- Perform multi-tasking duties throughout the workday with precision and efficiency.
Teller
Wells Fargo
Westchester, IL
12.2019 - 07.2020
- Handled cash transactions, check orders, stop payment requests, and other teller functions.
- Resolved customer issues on savings, checking, and line-of-credit accounts.
- Maintained strict confidentiality of client records.
- Promote bank products and services to meet or exceed sales goals.
Teller
BMO Harris Bank
Chicago, IL
05.2018 - 08.2019
- Processed withdrawals, deposits, loan payments, and issued cashier’s checks.
- Ensured cash drawer accuracy and compliance with bank policies.
- Balanced vault and reconciled transactions at end-of-day.
- Maintained organized and fully stocked teller station.
Customer Service Representative
Harris & Harris Ltd
Chicago, IL
05.2017 - 11.2017
- Managed inbound and outbound calls regarding account inquiries and payments.
- Handled escalated customer concerns, providing timely solutions.
- Processed payments and maintained detailed records of all interactions.
Customer Service Representative
Check Into Cash
DeKalb, IL
04.2012 - 02.2017
- Processed cash, check, debit, and credit payments while balancing registers and reconciling variances.
- Conducted end-of-day audits and ensured accuracy in financial logs.
- Assisted customers with loan applications, account setups, and payment plans.
- Delivered excellent service to build and maintain customer loyalty.
Education
GED - undefined
Westside Alternative High School
Chicago, ILSkills
MS Office
Data Entry (Ten key)
Payment Management System (PMS)
OPEC
Smart Remit
Timeline
Transaction Specialist II
JP Morgan
12.2021 - 07.2025
Teller
Wells Fargo
12.2019 - 07.2020
Teller
BMO Harris Bank
05.2018 - 08.2019
Customer Service Representative
Harris & Harris Ltd
05.2017 - 11.2017
Customer Service Representative
Check Into Cash
04.2012 - 02.2017
GED - undefined
Westside Alternative High School
Teller
Old National Bank
2025 - 2026