KENYATTA Brewton
Spartanburg,SC
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
7
7
years of professional experience
Work History
Direct Care Worker
Second Chance Emergency Placement
09.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by physician.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented vitals, behaviors, and medications in client medical records.
Customer Service
Lowes Home Improvement
02.2022 - Current
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Presented different repair options to customers to help each person make appropriate choices.
- Gathered information through research and vendor inquiries to provide job estimates.
Owner/Operator
Ks Kitchen
03.2017 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Package Handler
GSP Airport
09.2022 - 09.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Production Line Assembler
Lear Corporation
06.2021 - 09.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated production machinery safely to reduce workplace accidents.
- Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
- Reviewed and verified all work was in compliance with sales orders and customer requirements.
Education
No Degree - Medical Anthropology
Spartanburg Community College
Spartanburg, SC05.2026
High School Diploma -
Spartanburg High School
Spartanburg, SC05.1995
Skills
- Medication Administration
- Client Documentation
- Customer Inquiries
- Behavior Redirection
- Customer Service Process Improvement
- Service Management
- Reading Comprehension
Websites
Timeline
Direct Care Worker
Second Chance Emergency Placement
09.2022 - Current
Package Handler
GSP Airport
09.2022 - 09.2023
Customer Service
Lowes Home Improvement
02.2022 - Current
Production Line Assembler
Lear Corporation
06.2021 - 09.2022
Owner/Operator
Ks Kitchen
03.2017 - Current
No Degree - Medical Anthropology
Spartanburg Community College
High School Diploma -
Spartanburg High School
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