Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kenyatta Lawrence

Butler,WI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate System Analyst - IT Rotational

Kohler Co
Kohler, WI
10.2023 - Current
  • Service Now
  • -Helped with improving the knowledge base articles' accuracy to the first point of contact, so that helpdesk tickets could be resolved in a timelier manner.
  • Digital Workplace

    Helped with the SharePoint Classic to SharePoint Modern migration.
    -Created many different SharePoint pages and channels.
  • -Helped with SendGrid migration. This involved finding the documentation and owners of multiple API keys, to be able to access valuable information.
  • Helped with the Conference Room Lifecycle Program, which involved going through multiple conference rooms and testing the functionality, adding mics to conference rooms for better range and dynamics, setting up mini-PCs for conference rooms, and helping facilitate conference room upgrades by getting everything prepared.
  • Created How-to documentation for the Guest Access Migration.
  • Administered the Viva Goals platform, while onboarding teams and training teams on how to navigate the platform.
  • Cybersecurity
  • Created Micro-segmentation policies in Guardicore to restrict communication between different parts of networks.
  • Helped create descriptive labels that would be applied to assets, helping manage resources based on specific criteria.
  • Created network maps that allowed me to analyze the relationships between different assets and data flows between them to create and enforce security policies effectively, ensuring that only authorized communication is allowed within the network.

IT Intern

Kohler Co
Kohler, WI
05.2022 - 12.2024
  • Gained knowledge of Agile project management methodology through hands-on learning and mentorship by experts.
  • Responsible for managing project backlog within Jira and collaborating with project managers to fulfill requests.
  • Created project storyboards within Jira to assist Agile project managers in maintaining organization at each step of the project.

Assembler

Hayes Performance Systems
Mequon, WI
06.2020 - 06.2022
  • -Follow detailed assembly instructions, processes, and procedures to build products.
  • Read and understand blueprints, schematics, industry, and company standards and specifications.

Education

Bachelor of Arts - Information Technology

University of Wisconsin - Milwaukee
Milwaukee, WI
05-2023

Skills

  • Jira
  • Confluence
  • Agile Methodologies
  • Troubleshooting
  • Guardicore
  • ServiceNow
  • SharePoint

Certification

  • Gurdicore Certified Segmentation Administrator

Timeline

Associate System Analyst - IT Rotational

Kohler Co
10.2023 - Current

IT Intern

Kohler Co
05.2022 - 12.2024

Assembler

Hayes Performance Systems
06.2020 - 06.2022

Bachelor of Arts - Information Technology

University of Wisconsin - Milwaukee

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Kenyatta Lawrence