Kenyatta McLaughlin Jr
Florence,SC
Summary
Dynamic delivery driver with a proven track record at Amazon, recognized for enhancing customer satisfaction through timely and accurate deliveries. Skilled in GPS navigation and maintaining a positive attitude in high-pressure environments. Strong teamwork and office administration abilities, ensuring efficient operations and exceptional service.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
11.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Apprentice Funeral Director
Bartell Funeral Home
04.2023 - 04.2025
- Worked closely with clergy members to plan and execute religious ceremonies as per family preferences, providing comfort during difficult times.
- Contributed to a positive workplace culture by participating in team-building activities, training sessions, and sharing knowledge with colleagues.
- Conducted thorough consultations with families to understand their needs and preferences for personalized memorial services.
- Prepared paperwork efficiently for legal requirements such as death certificates, burial permits, insurance claims, and veteran benefits.
- Assisted families in making funeral arrangements by carefully explaining various service options and providing compassionate support.
Delivery Driver
Fed Ex Ground
04.2021 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
Manager
Wendy's
04.2017 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Psychology
Benedict College
Columbia, SC05-2024
Associate of Arts - Human Resources Development
Northeastern Technical College
Cheraw, SC05-2023
High School Diploma -
Marlboro County High School
Bennettsville, SC06-2019
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Office administration
- Computer skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Administrative support
Timeline
Delivery Driver
Amazon
11.2024 - Current
Apprentice Funeral Director
Bartell Funeral Home
04.2023 - 04.2025
Delivery Driver
Fed Ex Ground
04.2021 - 04.2024
Manager
Wendy's
04.2017 - 05.2022
Bachelor of Science - Psychology
Benedict College
Associate of Arts - Human Resources Development
Northeastern Technical College
High School Diploma -
Marlboro County High School
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