Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kenyen Jordan-Lowery

Albuquerque,NM

Summary

Floor Staff with strong customer service, guest relations, and calm under pressure. Skilled at handling complaints, supporting seating access needs, and creating positive guest experiences in fast-paced settings.

Overview

2
2
Languages
5
5
years of professional experience

Work History

Floor Staff

Regal Cinemas
Albuquerque, New Mexico
04.2022 - Current
  • Delivered prompt, courteous service to enhance guest satisfaction.
  • Assisted guests with seating access needs and resolved lost-and-found inquiries.
  • Addressed guest complaints effectively to ensure positive resolutions.
  • Supported positive guest experiences through attentive service.

Education

Associate of Arts - Hospitality And Tourism

CNM
Albuquerque, NM
05-2028

Skills

  • Customer service
  • Guest relations
  • Conflict resolution
  • Problem solving
  • Team collaboration
  • Adaptable and flexible
  • Calm under pressure
  • Positive demeanor

Languages

Spanish
Professional
French
Limited

Timeline

Floor Staff

Regal Cinemas
04.2022 - Current

Associate of Arts - Hospitality And Tourism

CNM
Kenyen Jordan-Lowery