Kenyona Cunningham
Summary
Goal oriented professional trained in customer communication and food service techniques with over five years of experience. Adaptable and versatile with willingness to learn new techniques and processes. Orchestrates strong critical thinking and problem solving skills. Looking to advance and further my career if given the opportunity.
Overview
15
15
years of professional experience
Work History
Food Service Worker
Moffitt Cancer Center
Tampa, FL
11.2016 - Current
- Cleaned and sanitized work areas, utensils and pans.
- Maintained food safety standards at all times.
- Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
- Took food orders from patients and families, and explained offerings.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Interviewing Clerk
Department Of Children’s and Familes
Tampa, FL
11.2015 - 11.2016
- Analyzed departmental documents for appropriate distribution and filing.
- Responded to customer requests via telephone and email.
- Researched and updated all required materials needed for firm and partners.
- Answered average of 80 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new case information.
- Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive case knowledge.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
ESE Attendant
Hillsborough County School Board
Tampa, Fl
08.2010 - 05.2015
- Kept bus clean to maintain a professional appearance and positive school image.
- Conducted pre-trip inspections of bus to ensure safe operation.
- Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
- Played pivotal role in education process by providing safe transportation for students.
- Reported vehicle defects, accidents, traffic violations, or damage to the vehicles to proper authority.
- Communicated information to school administraction and parents when necessary.
Education
High School Diploma -
King High School
Tampa, FL2009
Skills
- Customer service oriented
- Adaptability
- Attention to detail
- Prioritizing
- Time management
- Strong work ethic
- Customer-focused
- Critical thinking
Timeline
Food Service Worker
Moffitt Cancer Center
11.2016 - Current
Interviewing Clerk
Department Of Children’s and Familes
11.2015 - 11.2016
ESE Attendant
Hillsborough County School Board
08.2010 - 05.2015
High School Diploma -
King High School
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