Kenyotta Ellison
Tallahassee
Summary
Disciplined professional with extensive experience in managing security operations and enforcing regulations in correctional facilities. Expertise in crisis intervention and conflict resolution enhances safety for both staff and inmates. Proven track record of adapting to dynamic situations and implementing strategies that improve operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Detention Officer
Florida Department of Juvenile Justice
Tallahassee
02.2025 - Current
- Monitored inmate behavior to maintain safety and security in the facility.
- Conducted regular inspections of cells and common areas for contraband.
- Assisted with inmate intake and processing procedures efficiently.
- Documented incidents and interactions in daily log reports accurately.
- Participated in training sessions on safety protocols and emergency response procedures.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Monitored inmate behavior to ensure compliance with facility regulations and procedures.
- Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
Senior Clerk
Florida Department Of Corrections
Tallahassee
10.2023 - Current
- Assisted in filing and organizing documents for easy retrieval.
- Managed office supplies inventory and coordinated reordering as needed.
- Supported data entry tasks using company software systems efficiently.
- Maintained cleanliness and organization of the front office area daily.
- Collaborated with team members to improve office procedures effectively.
- Completed daily clerical tasks to support smooth operations.
- Performed data entry into internal database systems ensuring accuracy of information entered.
- Restocked office supplies and placed orders for new items.
- Maintained inventory records and tracked shipments for all incoming materials and supplies.
- Created detailed reports for management regarding financial status of company projects.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
Executive Assistant
World Class Academy of Beauty Careers
Tallahassee
10.2021 - 10.2023
- Managed scheduling for executive meetings and appointments.
- Coordinated travel arrangements and itineraries for staff and guests.
- Prepared and organized materials for training sessions and workshops.
- Maintained communication with students and instructors regarding course details.
- Supported event planning for school functions and community outreach programs.
- Handled correspondence, including emails and phone calls for leadership team.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Coordinated meeting and work schedules for staff teams and executives.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Managed and tracked expenses to meet company budget requirements.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
Corrections Officer Sergeant
Liberty Correctional Institution
Bristol
07.2016 - 10.2021
- Monitored inmate behavior and enforced facility rules and regulations.
- Conducted regular security checks throughout the correctional facility.
- Trained new officers on procedures, protocols, and safety measures.
- Ensured proper functioning of surveillance equipment and reported malfunctions promptly.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Customer Service Lead
Florida State University Bookstore
Tallahassee
08.2011 - 07.2016
- Supervised customer service team to ensure high-quality support delivery.
- Trained new staff on company policies and customer interaction techniques.
- Directed customer service staff activities, including training, coaching and performance management.
- Participated in regular meetings with senior management team to discuss progress of projects and initiatives related to customer service operations.
- Consulted with customers regarding needs and addressed concerns.
- Handled cash and credit card payments and returned receipts, change and payment cards to customers.
- Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
- Ensured compliance with company policies and regulations related to customer service operations.
Education
Associate of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH05-2025
High School Diploma -
East Gadsden High School
Havana, FL06-2011
Skills
- Conflict resolution
- Incident reporting
- Emergency response
- Office administration
- Client communication
- Time management
- Data entry
- Safety protocols
- Inmate control
- First aid administration
- Facility monitoring
- Record maintenance
- Behavioral observation
- Mental alertness
- Security and sanitation checks
- Ethical standards of conduct
- Problem-solving
- Conflict resolution skills
- Teamwork
- Team building
Accomplishments
- Member of The National Society of Leadership and Success
Certification
- Class D Security License – Expires April 2026
- CPR, First Aid, and BLS Certified
- Driver’s License – Expires December 2025
- Corrections Officer Certification
- Firearms License
Languages
English
Professional
References
References available upon request.
Timeline
Detention Officer
Florida Department of Juvenile Justice
02.2025 - Current
Senior Clerk
Florida Department Of Corrections
10.2023 - Current
Executive Assistant
World Class Academy of Beauty Careers
10.2021 - 10.2023
Corrections Officer Sergeant
Liberty Correctional Institution
07.2016 - 10.2021
Customer Service Lead
Florida State University Bookstore
08.2011 - 07.2016
Associate of Science - Criminal Justice
Southern New Hampshire University
High School Diploma -
East Gadsden High School
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