KENZIE BLACH

Accomplishments:

• Increased operational efficiency by 20% through streamlining office processes and implementing automation tools
• Reduced inefficient practices by identifying and translating business requirements into technical solutions
• Enhanced payment reimbursement by building and analyzing reports, then developing and delivering training for new and existing staff members
• Slashed reporting times by 85% and condensed administrative and financial reporting by building custom reports for 10 physicians and 10 physician's assistants across 18 locations

Responsibilities:

• Build and analyze reports to assist in development, measurement, and evaluation of clinical systems and processes which improve efficiency, quality of care, and health outcomes
• Create and analyze ad-hoc data pulls to enhance patient outcomes
• Manage employee training for all new recruits through process documentation and hands-on training while offering continuous advice, guidance, and mentorship on duties and best practices
• Execute daily billing functions, including medical coding, charge entry, claims, and verifying/reconciling procedure and diagnosis codes against services rendered to generate invoices
• Prepare and release monthly operating financial statements and reports, including month-, quarter-, and year-end closes.

• Secured 50% increase in annual budget through grants and fundraising
• Redesigned the website to attract donors and future fellows which led to a 21% increase in views
• Initiated and implemented quarterly performance reviews for all fellows
• Managed all hiring, credentialing, and onboarding for fellows.