Kenzie Elizabeth
Https://www.kenzieeofficial.com/
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Team Lead
Fleet Feet Columbus Circle
New York, NY
09.2022 - Current
- Fit customers with proper shoes related to their fitness goals
- Used product knowledge to suggest items to match client needs.
- Monitored team performance against targets, taking corrective action where necessary.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Computed purchases and received and processed cash or credit payment.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
Web Designer
Freelance
New York, NY
01.2022 - Current
- Collaborated with developers to ensure that design specifications were met.
- Built relationships with clients through frequent communication regarding project progress.
- Analyzed user feedback to identify areas for improvement in existing websites.
- Utilized SEO techniques to improve search engine rankings of websites.
Voice Instructor
Freelance
New York, NY
12.2021 - Current
- Assisted performers in preparing for auditions and special performances.
- Provided private instruction to amateur and professional performers.
- Maintained students' progress by evaluating and adjusting strategies.
- Mentored individual students by taking creative approach.
- Helped students appreciate arts with instructional and immersive techniques.
- Noted successes and struggles and gave helpful feedback to students, families and producers.
Dance Instructor
Freelance
New York, NY
08.2016 - Current
- Assessed dancer strengths and developed choreography to highlight talent.
- Delivered individual instruction to students in between group classes.
- Collaborated in team-based environment to uphold instruction quality and continuity of service to clients.
- Interacted effectively by email, phone and in person with students and parents.
Usher
Western Oregon University Theatre Department
Monmouth, OR
09.2019 - 06.2022
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Complied with health and sanitation practices and procedures.
- Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
- Determined authenticity and applicability of presented tickets.
- Assisted patrons with handicaps to appropriate seating.
- Prioritized and organized tasks to efficiently accomplish service goals.
Customer Service Specialist
Dick's Sporting Goods, Inc
Salem, OR
07.2019 - 04.2020
- Maintained clean, orderly and well-stocked register area.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
- Counted cash at end of shift and prepared bank deposits.
- Met physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
- Delivered consistent and dedicated service through front-end customer engagement.
- Reported damaged items and incorrect pricing to supervisor.
Education
Master of Music - Musical Theatre
New York University
New York, NY12-2024
Bachelor of Fine Arts - Acting
Western Oregon University
Monmouth, OR06.2022
Skills
- Spanish Language Proficiency
- Microsoft Office
- Judgment and Decision Making
- Independence and Persistence
- Presentation Skills
- Public Speaking
- Education and Training
- Critical Thinking
- Scheduling Coordination
- Work Planning and Prioritization
- Time Management
- Attention to Detail
- Written and Verbal Communication
- Goal Setting
- Creativity and Artistic Expression
- Cash Handling
- Customer Service
- Problem-Solving
- Honest and Dependable
- Cataloging of Materials
Timeline
Team Lead
Fleet Feet Columbus Circle
09.2022 - Current
Web Designer
Freelance
01.2022 - Current
Voice Instructor
Freelance
12.2021 - Current
Usher
Western Oregon University Theatre Department
09.2019 - 06.2022
Customer Service Specialist
Dick's Sporting Goods, Inc
07.2019 - 04.2020
Dance Instructor
Freelance
08.2016 - Current
Master of Music - Musical Theatre
New York University
Bachelor of Fine Arts - Acting
Western Oregon University
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