Kenzie Emond
Wichita,Kansas
Summary
Hardworking and reliable Pre-Med student with the ability to be on my feet for hours on end. Offering medical terminology knowledge, background with sensitive security information, and good under pressure. I am very organized while also being proactive and on time with an ability to work on my own or with a team.
Overview
7
7
years of professional experience
Work History
Janitorial Supervisor
Able Janitorial & Carpet Services
Wichita, Kansas
02.2021 - Current
- Established and enforced clear goals to keep employees working collaboratively.
- Monitored employee productivity to provide constructive feedback and coaching.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Maintained positive working relationships with fellow staff and management.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Customer Service Associate
Worldwide Flight Services
Wichita, Kansas
07.2018 - 02.2021
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer complaints in a timely manner.
- Provided assistance to passengers with special needs such as wheelchairs or unaccompanied minors.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Food Service Worker
sodexo at wesley medical center
Wichita, KS
04.2017 - 06.2018
- Operated cash register to process cash, check, and credit card transactions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Maintained professional demeanor during interactions with customers and co-workers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Education
J.D. - Exercise Science And Pre-Med
Wichita State University
Wichita, KS05-2026
High School Diploma -
Heights High School
Wichita, KS05-2017
Skills
- Conflict Resolution
- Problem-Solving
- Customer Service
- Safety Protocols
- Microsoft Office
- Analytical and Critical Thinking
References
References available upon request.
Timeline
Janitorial Supervisor
Able Janitorial & Carpet Services
02.2021 - Current
Customer Service Associate
Worldwide Flight Services
07.2018 - 02.2021
Food Service Worker
sodexo at wesley medical center
04.2017 - 06.2018
J.D. - Exercise Science And Pre-Med
Wichita State University
High School Diploma -
Heights High School
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