Kenzie Kunkel
Phoenix,AZ
Summary
Client-focused sales associate with 2 years in luxury retail, specializing in clienteling, personalized styling, and building long-term client relationships. Consistently exceeds individual and team sales goals in fast-paced, high- volume environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Alo Yoga
Scottsdale, Arizona
06.2024 - Current
- Contributed to beating the stores monthly sales target by 120% and drove up conversion, through personalized selling and consistent client outreach.
- Advised clients across all product categories, tailoring recommendations to lifestyle and needs to elevate the client experience and brand impression.
- Established strong client relationships through frequent communication and personalization to drive repeat business.
- Leveraged clienteling outreach to invite VIP clients to monthly in-store events previewing new collections and limited releases.
- Built a personal client book of 35+ clients, using clienteling tools to maintain relationships and drive repeat visits.
- Assisted in visual merchandising by doing picture perfect bi-monthly floorsets by upholding brand standards and ensuring the sales floor reflects the latest product launches.
- Supported the full client journey from greeting through fitting room styling and cash wrap, maintaining service standards during peak traffic.
- Managed shipment processing, inventory accuracy, and product fulfillment while maintaining back-of-house organization.
- Partnered with management and associates to master product knowledge and achieve store sales and operational objectives.
Barista
Starbucks
Phoenix, Arizona
08.2022 - 02.2023
- Created meaningful relationships with customers
- Prepare and serve beverages to customer specifications
- Manage fast-paced, high-volume environment with efficiency
- Proficiently handle cash register and payment processing
- Serve as brand ambassador by sharing product knowledge and promoting loyalty.
Education
Bachelor of Arts - Fashion
Arizona State University
Tempe, AZ05-2027
Skills
- Client relationship building
- Clienteling & CRM knowledge
- Luxury client experience
- Sales goal achievement
- Product & brand knowledge
- Customer service
- Personal styling
- Inventory & Operations
- Communication skills
- Problem-solving skills
- Apparel construction
- Textile knowledge
- Active listener
- Adaptability in Fast-Paced Environments
- Time management
- Attention to detail
Timeline
Sales Associate
Alo Yoga
06.2024 - Current
Barista
Starbucks
08.2022 - 02.2023
Bachelor of Arts - Fashion
Arizona State University