Kenzie Lauber
Cape Girardeau,MO
Summary
Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Kohls Corp
Cape Girardeau, MO
02.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Telefundraiser
Southeast Missouri State University
Cape Girardeau, MO
05.2022 - 01.2023
- Provided excellent customer service when addressing donor inquiries and concerns, maintaining a high level of donor satisfaction.
- Reinforced positive relationships with existing donors by providing timely updates on the impact of their contributions.
- Exceeded personal fundraising goals through consistent performance and diligent efforts to improve call techniques.
- Streamlined internal processes for tracking donation pledges, resulting in more accurate reporting of campaign progress.
Barista
Starbucks
O'Fallon, MO
07.2021 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
Education
Associate of Science - Psychology
Southeast Missouri State University
Cape Girardeau, MO05.2025
GED -
Incarnate Word Academy
St. Louis, MO05.2021
Skills
- Adaptability
- Fast-learner
- Flexibility and Adaptability
- Patience and Empathy
- Strong Work Ethic
- Reliability
- Maintaining safe environment
- Toddler care experience
- Child Supervision
Additional Information
- Currently minoring in Child Development and eager to gain hands-on experience.
- Reliable and trustworthy with a history of babysitting for several years.
- Enrolled in child development courses this summer to further strengthen my knowledge.
Timeline
Beauty Advisor
Kohls Corp
02.2023 - Current
Telefundraiser
Southeast Missouri State University
05.2022 - 01.2023
Barista
Starbucks
07.2021 - 08.2022
Associate of Science - Psychology
Southeast Missouri State University
GED -
Incarnate Word Academy