Kenzie Lawrence
Toledo,Ohio
Summary
Dedicated clinical supervisor focused on enhancing care quality and service efficiency for patients. Possesses exceptional planning, problem-solving, and conflict management skills. Proven track record in driving improvements and ensuring optimal patient outcomes. Aiming to leverage extensive experience in a challenging role that offers opportunities for growth and advancement.
Overview
10
10
years of professional experience
Work History
Clinical Supervisor
Western Lake Erie Oral and Maxillofacial Surgeons
Sylvania, Ohio
05.2018 - Current
- Facilitated interdisciplinary communication among members of the healthcare team regarding patient care issues.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Ensured the maintenance of patient confidentiality and adherence to HIPAA regulations.
- Communicated with patients with compassion while keeping medical information private.
- Oversaw the recruitment, hiring, and onboarding of clinical staff, ensuring a high level of competence and professionalism.
- Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
- Addressed and resolved any issues related to clinical staff performance or patient care.
- Ensured that all safety protocols were followed at all times in the facility.
- Monitored patient care for quality assurance, identifying areas for improvement and implementing corrective actions.
Lead Assistant
Aspen Dental
Holland, Ohio
01.2015 - 05.2018
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Exposed dental diagnostic x-rays.
- Provided chairside assistance during all phases of restorative dentistry.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Performed administrative duties such as scheduling appointments and verifying insurance coverage.
- Gathered and documented patient medical and dental histories and vital signs.
- Updated patient records with new data and treatment information.
- Ensured that infection control protocols were followed at all times.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Education
Bachelor of Arts - Human Resources Management
Southern New Hampshire University
New Hampshire12-2025
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH12-2023
Skills
- Multidisciplinary team collaboration
- Patient relations
- Unit leadership
- Progress monitoring
- Records management
- Documentation requirements
- Patient records administration
- Direct patient care
- Clinical instruction
- Clinical quality improvement
- Information management
- Team supervision
- Staff management
- HIPAA
- EMR / EHR
- Staff education and training
- Improving clinical quality outcomes
- Information protection
- Multidisciplinary collaboration
- Clinical training
- Medical records management
- Developing training programs
Timeline
Clinical Supervisor
Western Lake Erie Oral and Maxillofacial Surgeons
05.2018 - Current
Lead Assistant
Aspen Dental
01.2015 - 05.2018
Bachelor of Arts - Human Resources Management
Southern New Hampshire University
Bachelor of Arts - Psychology
Southern New Hampshire University
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