Hi, I’m
Kenzie Mason
Customer Service Professional
Odessa,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
years of professional experience
3
years of post-secondary education
Work History
Cheeful Home Daycare And Early Learning CenterQuincy, IL
Early Childhood Teacher
03.2021 - 05.2023
Job overview
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Hy-VeeQuincy, IL
Bakery Clerk
08.2018 - 05.2023
Job overview
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Quincy UniversityQuincy, IL
Bachelor of Science from Human Services
08.2020 - 12.2023
Skills
Customer satisfaction
Professional telephone demeanor
MS Office
Self-Motivated
Organization and Time Management
Timeline
Early Childhood Teacher
Cheeful Home Daycare And Early Learning Center
03.2021 - 05.2023
Quincy University
Bachelor of Science from Human Services
08.2020 - 12.2023
Bakery Clerk
Hy-Vee
08.2018 - 05.2023