Kenzie Thuman
Wapakoneta
Summary
Detail-oriented Intake & Admissions Specialist with a strong foundation in healthcare admissions and insurance verification. Successfully developed marketing strategies that enhanced census growth while ensuring compliance with regulations. Known for guiding patients and families through complex processes with empathy and professionalism.
Overview
10
10
years of professional experience
Work History
Marketing & Admissions Director
Ayden Healthcare of Belle Springs
Bellefontaine
07.2023 - 11.2025
- Managed full admissions intake process, including insurance verification, benefit checks, pre-authorizations, and coordination with hospitals, case managers, and families.
- Developed and executed marketing strategies that increased census growth and strengthened referral relationships.
- Produced targeted marketing materials and represented the facility at community events to enhance brand visibility.
- Implemented and managed the facility's social media presence, creating content and coordinating with cross-functional teams.
- Ensured accurate documentation for Medicare, Medicaid, private insurance, and managed care plans.
- Collaborated with clinical and business office teams to determine eligibility, level of care, and financial responsibility.
- Conducted patient screenings, collected required documentation, and ensured compliance with facility and state guidelines.
Teacher
Allen East Elementary
Lima
08.2022 - 05.2023
- Established rapport with students, parents, and community members through effective communication and ongoing support, fostering positive relationships.
- Tailored instruction for diverse learning needs while keeping detailed records and documentation to track student progress.
- Created a safe, structured environment that supported students in achieving academic and developmental goals.
Teacher (Head Start)
Council on Rural Services
Wapakoneta
11.2015 - 11.2021
- Served in multiple roles within the Head Start program, supporting children and families from diverse backgrounds.
- Maintained detailed records, documentation, and compliance materials for state surveyors and audits.
- Designed and delivered standards-based lessons while assessing student progress and adjusting plans accordingly.
Education
Associate - Early Childhood Education
Rhodes State College
Lima, OH05-2015
High School Diploma -
Waynesfield-Goshen High School
Lima, OH05-2009
Skills
- Insurance Verification
- Admissions & Intake Processing
- Medicare/Medicaid Knowledge
- Patient & Family Communication
- Marketing Strategies
- Electronic Health Records (EHR)
- Cross-Functional Collaboration
- Documentation Accuracy
- Adaptability & Problem-Solving
References
Available upon request.
Timeline
Marketing & Admissions Director
Ayden Healthcare of Belle Springs
07.2023 - 11.2025
Teacher
Allen East Elementary
08.2022 - 05.2023
Teacher (Head Start)
Council on Rural Services
11.2015 - 11.2021
Associate - Early Childhood Education
Rhodes State College
High School Diploma -
Waynesfield-Goshen High School