Kenzie Welker
College Student at UGA
Athens,GA
Summary
Driven and diligent, with a proven track record at WonderWorks, I enhanced customer satisfaction through effective problem-solving and mentoring junior staff, showcasing strong work ethic and team player attitude. Skilled in guest relations and cleaning procedures, I excel in environments requiring attention to detail and multitasking, contributing to operational efficiency and positive outcomes.
Overview
6
6
years of professional experience
Work History
Exhibit Attendant/Shift Supervisor
WonderWorks
06.2020 - 08.2024
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions.
- Mentored junior staff members, fostering a positive work environment that encouraged professional growth.
- Maintained a clean, organized workspace conducive to efficient operations and employee wellbeing.
- Provided exceptional customer service by addressing client needs promptly and professionally while maintaining a friendly demeanor.
- Collaborated with other leaders and executives to direct workflow and support operations.
Palms Resort
Part-time Housekeeper/ Inspector
03.2023 - 03.2024
- Cleaned and inspected Units for guest checking into the resort.
- Assisted in keeping inventory for owners to help for reports for the General Manager.
Carolinian Beach Resort
Pool Attendant
06.2018 - 09.2018
- Worked as the pool attendant, laundry, folded pool towels for the guest. Also assisted the life guard in keeping a close eye on the lazy river and pools.
Education
Bachelor of Science - Biology/ Pre-Med
Coastal Carolina University
Conway, SCHigh School Diploma -
Carolina Forest High School
Myrtle Beach, SC06.2019
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Safety understanding
- Guest Relations
- Initiative and Self-Motivation
- Cleaning procedures
- Complaint resolution
- Supply Restocking
- Incident Reporting
- Housekeeping
- Time Management
- Attention to Detail
- Multitasking
Timeline
Palms Resort
Part-time Housekeeper/ Inspector
03.2023 - 03.2024
Exhibit Attendant/Shift Supervisor
WonderWorks
06.2020 - 08.2024
Carolinian Beach Resort
Pool Attendant
06.2018 - 09.2018
Bachelor of Science - Biology/ Pre-Med
Coastal Carolina University
High School Diploma -
Carolina Forest High School
Similar Profiles
Leah WalsinghamLeah Walsingham
Retail Sales Worker at WonderWorksRetail Sales Worker at WonderWorks
Melanie BensonMelanie Benson
Sales/Marketing Manager, Events Coordinator at WonderWorksSales/Marketing Manager, Events Coordinator at WonderWorks
Aaron GrapperhausAaron Grapperhaus
Zipline Guide at WonderworksZipline Guide at Wonderworks