Kenzie Williams
Honolulu,HI
Summary
Dynamic and dependable professional with a proven track record at Aqua Care and the YMCA, excelling in customer satisfaction and complex problem-solving. Leveraged teamwork and technical expertise to enhance service delivery and operational efficiency, achieving high levels of client trust and safety compliance. Skilled in first aid and CPR, alongside strong analytical thinking and client relations. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
Work History
Pool Company
Aqua Care
Evansville, IN
09.2022 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted testing of software and systems to ensure quality and reliability.
- Completed day-to-day duties accurately and efficiently.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Operated a variety of machinery and tools safely and efficiently.
- Checked machinery and performed routine maintenance to prevent malfunction.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Measured, marked or recorded openings or distances to construction layout areas.
- Installed pumps, filters, heaters, skimmers, drains and other necessary equipment for pools.
- Loaded or unloaded building materials to distribute machinery or tools.
- Installed automated controls such as timers or chemical controllers according to manufacturer's instructions.
- Lubricated, cleaned or repaired machinery or equipment.
- Assisted with diverse construction challenges to help team and customer.
- Gained independent working skills and guided and mentored less experienced team members.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
Lifeguard
YMCA
Evansville, IN
01.2023 - 05.2024
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Recognized swimmers in need of assistance and acted quickly.
- Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
- Assisted with swim lessons for guests and members of the facility.
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Responded quickly to medical emergencies in the pool area.
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Examined recreational equipment for signs of damage and potential safety risks.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Provided waivers and other safety documents for patrons to sign for legal guidelines.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Helped and instructed patrons using heavy and potentially risky recreational equipment.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Observed sections of assigned water zone of responsibility.
- Coordinated and taught instructional classes in fundamentals of swimming and water safety.
- Used training and medical supplies to examine injured people and administer first aid.
- Assisted with orientation sessions for new lifeguards in training.
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
- Provided assistance to swimmers of varying skill levels.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
- Performed emergency rescues when necessary.
- Used radio and digital technology to stay in constant communication with other protective service workers.
- Watched over swimmers to respond quickly to distress situations.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Adhered strictly to emergency action plans.
Education
High School Diploma -
Francis Joseph Reitz High School
Evansville, IN05-2024
Skills
- Data entry
- Dependable and responsible
- Calm under pressure
- Research
- Teamwork and collaboration
- Social perceptiveness
- Customer service
- Flexible and adaptable
- Conflict resolution
- Organization and time management
- Analytical thinking
- Computer skills
- Full safety compliance
- Swimming instruction
- Safety oversight
- Water monitoring
- Pool cleaning
- Equipment oversight
- Adaptability in emergencies
- Patron support
- Complex Problem-solving
- Physical fitness
- Strong client relations
- Training and mentoring
- Team collaboration
- First aid and CPR
- Customer satisfaction
- Inventory management
- Attention to detail
- Cash handling
- Multitasking and organization
- Merchandise restocking
- Time management
- Guest services
Affiliations
- Varsity Cross Country
- Varsity Track and Field
- Varsity Swim
- Basketball
- National Honors Society
- Tutor
- Volunteer work
Accomplishments
- Graduated from National Honor Society
- Semi-State qualifier all four years of cross country
- City, Sectional, Regional champ
Artist
- paint boards with Posca paint markers
- spray paint boards
- custom designs
Timeline
Lifeguard
YMCA
01.2023 - 05.2024
Pool Company
Aqua Care
09.2022 - Current
High School Diploma -
Francis Joseph Reitz High School
Similar Profiles
Lewis RyanLewis Ryan
Owner/Operator Technician at Complete Aqua Care LLCOwner/Operator Technician at Complete Aqua Care LLC
Deborah WilsonDeborah Wilson
Dog Walker / Sitter at Deb's Dogie CareDog Walker / Sitter at Deb's Dogie Care
Guytho FevryGuytho Fevry
Caregiver at Aqua Home CareCaregiver at Aqua Home Care
Shantal ViviersShantal Viviers
Registered Nurse at Kapiolani Medical Center for Women and ChildrenRegistered Nurse at Kapiolani Medical Center for Women and Children
Everti SweckerEverti Swecker
Front Desk Receptionist at Family First ChiropracticFront Desk Receptionist at Family First Chiropractic