Kenzington Ousley
Grandview,TX
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
3
3
years of professional experience
Work History
Stylist
SmartStyle
Hillsboro, TX
01.2024 - Current
- Collaborated with colleagues for continuous improvement in salon performance and customer service.
- Maintained a clean and organized work station, ensuring a comfortable environment for clients.
- Conducted thorough consultations to assess clients'' needs and preferences before starting any service.
- Developed long-lasting relationships with clients by offering expert advice on haircare routines and product recommendations.
- Promoted a welcoming atmosphere for all clients by engaging them in friendly conversation during their appointments.
Hairstylist
Fantastic Sams
Burleson, TX
09.2023 - 01.2024
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Maintained a clean and organized work station, ensuring a comfortable environment for clients.
Receptionist
Instinktive Salon
Grand Prairie, TX
11.2022 - 08.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Intern
ConsignMed
Dallas, TX
09.2021 - 05.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Input data into classified files used by insurance companies for billing.
- Utilized Excel and Microsoft systems for data entry.
Education
No Degree - Cosmetology
Navarro College
Waxahachie, TX05.2023
High School Diploma -
Grandview High School
Grandview, TX06.2021
Skills
- Product Knowledge
- Brand Promotion
- Trend Monitoring
- Customer Service
- Product Merchandising
- Excellent Communication
- Customer Consultation
- Schedule Management
- Trend Awareness
Timeline
Stylist
SmartStyle
01.2024 - Current
Hairstylist
Fantastic Sams
09.2023 - 01.2024
Receptionist
Instinktive Salon
11.2022 - 08.2023
Intern
ConsignMed
09.2021 - 05.2022
No Degree - Cosmetology
Navarro College
High School Diploma -
Grandview High School