Kenzy Gonzales
Grants Pass
Summary
Versatile and reliable professional with certification in food safety and OLCC permit. Proven experience in customer service, food preparation, and effective communication. Proficient in P.O.S systems and computer applications including Excel and Word. Background in manufacturing and assembly line operations, demonstrating strong teamwork and service quality.
Overview
12
12
years of professional experience
Work History
Dishwasher/Prep Cook
Catalyst Pizza
Grants Pass, OR
07.2025 - Current
- Organizing and sanitizing restaurant dishes.
- Cleaning duties. Checklist responsibilities.
- Prepping food for kitchen make-line.
Powder Coat
Playcraft Systems
Grants Pass, OR
09.2023 - 07.2024
- Ensured proper use of PPE to maintain workplace safety standards.
- Utilized hand and power tools effectively for various tasks.
- Sanded, washed, and hung metal materials to achieve high-quality finishes.
- Conducted inspections for material errors or defects to uphold quality control.
- Achieved daily quotas consistently within established timelines.
- Maintained a clean, organized work area to promote efficiency and safety.
- Loaded and unloaded materials using appropriate lifting techniques and safety gear.
- Collaborated with team to ensure quality assurance and fulfillment timelines.
Delivery Driver
Mountain Mikes Pizza
Grants Pass, OR
12.2022 - 08.2023
- Achieved timely deliveries, averaging 10 minutes per order.
- Utilized GPS for precise location of delivery addresses.
- Adhered to traffic laws, ensuring safety for customers and pedestrians.
- Maintained professionalism during customer interactions.
- Monitored pizza quality while cooking in the oven.
- Operated kitchen equipment safely and efficiently.
- Collaborated with kitchen staff on timely food and drink deliveries.
- Managed inventory for ingredients and supplies to support seamless operations.
Finishing Department
Masterbrand Cabinets
Grants Pass, OR
11.2020 - 03.2022
- Sanded and sprayed wood material, achieving high-quality finishes and enhancing customer satisfaction.
- Inspected materials for errors or defects to ensure quality standards.
- Completed daily quotas promptly, maintaining productivity throughout each shift.
- Maintained clean and organized work area to promote safety and efficiency.
- Loaded and unloaded materials using proper lifting techniques and safety equipment.
- Utilized hand and power tools effectively to execute tasks safely.
- Adhered to personal protective equipment (PPE) protocols to ensure workplace safety.
Front Desk Agent
C.H.I Hospitality
Grants Pass, OR
02.2018 - 10.2020
- Processed customer check-ins, check-outs, and transactions with accuracy and efficiency.
- Maintained accurate records of customer stays and assisted in daily report preparation.
- Resolved technical issues within hotel computer systems to minimize downtime.
- Promoted hotel services, amenities, and special offers to boost revenue.
- Ensured compliance with local and state laws and regulations consistently.
- Actively addressed customer complaints, providing effective solutions to enhance satisfaction.
- Handled cash and credit card transactions according to company policies.
- Maintained a professional front desk area through organization and cleanliness.
Server/Hostess
Buckboard Bar and Grill
Murphy, OR
06.2017 - 02.2018
- Greeted customers professionally, enhancing overall service experience.
- Resolved customer complaints promptly, improving satisfaction rates.
- Followed store policies and procedures to minimize errors and elevate service quality.
- Operated cash register and electronic equipment accurately to ensure smooth transactions.
- Ensured accuracy and completeness of orders through meticulous attention to detail.
- Handled multiple orders simultaneously, demonstrating effective multitasking skills.
- Collaborated closely with kitchen staff for timely and accurate order fulfillment.
- Maintained clean and organized work area to uphold safety standards for crew and customers.
Housekeeper
Laura Silva
Applegate, OR
10.2016 - 02.2018
- Scheduled and confirmed appointments, reducing missed appointments and enhancing efficiency.
- Maintained strong client relationships to foster satisfaction and loyalty.
- Completed guest special requests promptly, increasing overall customer loyalty.
- Executed deep cleaning tasks including carpet shampooing, furniture polishing, and upholstery steam cleaning.
- Assisted in special cleaning projects, such as deep cleaning and window washing.
- Developed an efficient cleaning schedule for thorough coverage of all building areas.
Server/Hostess
Applegate Store and Cafe
Applegate, OR
05.2015 - 05.2017
- Greeted customers with professionalism to create welcoming atmosphere.
- Ensured accuracy and completeness of all orders through meticulous attention to detail.
- Managed multiple orders simultaneously to enhance service efficiency.
- Collaborated with kitchen staff for timely and precise order fulfillment.
- Resolved customer complaints swiftly, maintaining professionalism throughout interactions.
- Maintained cleanliness and organization of dining areas through regular upkeep tasks.
- Operated cash registers accurately, ensuring efficient handling of transactions.
Line Cook
Cafe Ruch
Ruch, OR
05.2016 - 07.2016
- Stored food items and ingredients according to food safety regulations.
- Ensured quality and safety of food by adhering to established protocols.
- Assisted in food preparation while maintaining proper serving temperatures.
- Maintained cleanliness and organization of workspace for optimal efficiency.
- Prepared meals accurately and promptly based on recipes and customer orders.
Car Hop
Sonic Drive Inn
Emmett, ID
12.2013 - 12.2014
- Ensured accuracy and prompt service of food and beverage orders, enhancing customer satisfaction.
- Stored food items and ingredients according to food safety regulations.
- Restocked supplies while maintaining cleanliness and organization of storage areas.
- Sanitized dishes, utensils, and work areas to uphold a sanitary environment.
- Handled cash transactions efficiently and accurately.
- Operated cash registers with precision, ensuring fast processing of payments.
Education
G.E.D -
Rogue Community College
Grants Pass, OR12-2020
Skills
- Quick learner
- Time management
- Customer service
- Communication skills
- Team collaboration
- Multitasking
- Food safety certification
- OLCC permit
- Point of sale experience
- Microsoft Word proficiency
- Excel expertise
Timeline
Dishwasher/Prep Cook
Catalyst Pizza
07.2025 - Current
Powder Coat
Playcraft Systems
09.2023 - 07.2024
Delivery Driver
Mountain Mikes Pizza
12.2022 - 08.2023
Finishing Department
Masterbrand Cabinets
11.2020 - 03.2022
Front Desk Agent
C.H.I Hospitality
02.2018 - 10.2020
Server/Hostess
Buckboard Bar and Grill
06.2017 - 02.2018
Housekeeper
Laura Silva
10.2016 - 02.2018
Line Cook
Cafe Ruch
05.2016 - 07.2016
Server/Hostess
Applegate Store and Cafe
05.2015 - 05.2017
Car Hop
Sonic Drive Inn
12.2013 - 12.2014
G.E.D -
Rogue Community College