Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Macaela Osiadacz

Huntsville,AL

Summary

Experienced with managing high-speed, high-pressure environments. Utilizes effective time management and organizational skills to ensure smooth operations. Track record of reliability and strong teamwork to meet dynamic and changing needs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Runner/Dishwasher/Counter/Barista/Prep Cook

Basecamp Books & Bites
03.2020 - 03.2022
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Used POS system to accurately enter orders and process payments.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained regular and consistent attendance and punctuality.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.

SA(server assistant)/hostess

Portals, Suncadia Lodge
05.2022 - 04.2023
  • Greeted customers warmly to provide exceptional customer service.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Answered customer questions about hours, seating, and menu information.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Assisted with dining room set up prior to and after service period.
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.
  • Answered phone calls to take orders, give information and document reservations.

Runner/Prep Cook/Counter/Barista

Basecamp Books & Bites
06.2023 - 09.2024
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties.
  • Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
  • Maintained food safety and sanitation standards.
  • Worked closely with kitchen management to ensure seamless integration between front-of-house service standards and back-of-house food preparation.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

Highschool Graduate -

Swiftwater Learning Center

Skills

  • Customer service
  • Quick learner
  • Strong work ethic
  • Time management
  • Effective multitasking
  • Sense of urgency
  • Problem-solving
  • Flexible schedule
  • Safe food handling
  • Cleanliness
  • Attention to detail
  • Dependable and reliable

Certification

  • CPR/AED Certification
  • Class 13 Server Permit, Washington State Liquor and Cannabis Board
  • Food Handler's Certification

Timeline

Runner/Prep Cook/Counter/Barista

Basecamp Books & Bites
06.2023 - 09.2024

SA(server assistant)/hostess

Portals, Suncadia Lodge
05.2022 - 04.2023

Runner/Dishwasher/Counter/Barista/Prep Cook

Basecamp Books & Bites
03.2020 - 03.2022

Highschool Graduate -

Swiftwater Learning Center

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Macaela Osiadacz