Keodi Ozubu
Beltsville,MD
Summary
Telecommunications professional with a comprehensive background in project coordination, quality assurance, and customer service. Strong analytical skills paired with effective communication foster collaboration and contribute to seamless project execution, ensuring high-quality outcomes.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Project Coordinator
MasTec
01.2025 - 08.2026
- Coordinated multiple projects from initiation to delivery by prioritizing needs and assigning tasks.
- Maintained project schedules by managing deadlines and optimizing workflows.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Facilitated interdepartmental communication by updating stakeholders on project progress.
Quality Control Specialist
Precision Valley Communication
01.2024 - 12.2024
- Developed and implemented quality control procedures, ensuring product compliance with customer requirements and enhancing overall quality assurance.
- Performed quality control analysis on CAD engineering work orders, verifying product adherence to established standards.
- Analyzed and monitored production processes, identified potential issues, and recommended corrective actions to enhance quality.
- Utilize, develop, and/or modify project-specific checklists and conform to standards.
- Worked remotely on various assignments
Retail Associate, Electronic Repair
Asurion
01.2023 - 04.2023
- Removed and replaced malfunctioning and worn parts, enhancing system longevity and performance.
- Assembled systems, supports, and connections, resulting in high-quality product completion.
- Identified and corrected defects, ensuring products met quality tolerances.
Electronic Associate
Target
09.2019 - 08.2021
- Utilized troubleshooting skills to resolve customer service and product issues, enhancing customer satisfaction.
- Analyzed customer reports to investigate problems and identify effective resolutions.
- Maintained organized and clean displays to enhance customer appeal and drive consistent sales.
Retail Associate
Staples
06.2016 - 08.2017
- Maintained product displays to effectively market new items and increase customer awareness.
- Arranged products on shelves to enhance visibility and accessibility for customers.
- Checked retail spaces regularly to detect and handle cleanliness problems.
Education
BA - Telecommunications and Media Studies
Penn State University
University Park, PA12-2021
Skills
- Data management proficiency
- Excel formula proficiency
- Pivot table creation
- Spreadsheet creation
- Quality Control Procedures
- Creative Problem-Solving
- Issue Resolution Management
- Complaints Resolution
- Efficient and detail-oriented
- Team Collaboration
- Communication skills
- De-escalation Techniques
- Customer Service
- Proofreading and editing
- Fluent document formatting
- Inbox Organization
Certification
- WISE Certification
- Samsung OEM Certification
- Apple OEM Certification
Timeline
Project Coordinator
MasTec
01.2025 - 08.2026
Quality Control Specialist
Precision Valley Communication
01.2024 - 12.2024
Retail Associate, Electronic Repair
Asurion
01.2023 - 04.2023
Electronic Associate
Target
09.2019 - 08.2021
Retail Associate
Staples
06.2016 - 08.2017
BA - Telecommunications and Media Studies
Penn State University