Keokaland Curry
Spring
Summary
Results-driven Collections Specialist with a proven track record at Cedargate Technologies, adept at negotiating full balance collections and enhancing account review processes. Skilled in CRM software and conflict resolution, I excel in building relationships and driving timely payments, ensuring data integrity and improving overall collection efficiency.
Overview
7
7
years of professional experience
Work History
VBC Collections Specialist
Cedargate Technologies
Houston, TX
02.2025 - Current
- Managed collections activities, ensuring timely follow-up on overdue accounts.
- Analyzed payment histories to identify trends and recommend action plans.
- Collaborated with cross-functional teams to resolve customer disputes efficiently.
- Utilized CRM software to track account statuses and maintain accurate records.
- Conducted regular audits of accounts receivable to ensure data integrity.
- Negotiated to collect balance in full.
Collection Specialist
Medix Staffing
Houston, TX
08.2024 - 02.2025
- Managed customer accounts to ensure timely payments and resolve discrepancies.
- Facilitated effective communication with clients regarding outstanding balances and payment options.
- Utilized collection software to track account status and payment history efficiently.
- Collaborated with internal departments to address client concerns and improve collection processes.
Fullfillment Associate
Amazon
Houston, Tx
08.2019 - 08.2024
- Picked and packed customer orders quickly and accurately for shipment
- Scanned items using handheld RF scanners to verify correct products
- Ensured packages were labeled and sealed properly before shipping
- Maintained high productivity and accuracy rates in a fast-paced warehouse environment
- Inspected items for damage or defects before packing
- Followed company safety procedures and warehouse guidelines
- Organized packing stations and kept work areas clean
- Worked as part of a team to meet daily shipping deadlines
- Loaded completed packages onto conveyor belts or pallets for distribution
- Used warehouse systems to track inventory and order status
Education
High School Diploma -
West Orange Stark High School
Orange, Tx05.2015
Skills
- Credit and collections
- Teamwork orientation
- Account review
- Relationship building
- Collections
- Proficiency in software
- Customer research
- Conflict resolution techniques
- Goal-oriented mindset
- Payment posting
- Data entry efficiency
- Decision-making
- Outbound calling
Timeline
VBC Collections Specialist
Cedargate Technologies
02.2025 - Current
Collection Specialist
Medix Staffing
08.2024 - 02.2025
Fullfillment Associate
Amazon
08.2019 - 08.2024
High School Diploma -
West Orange Stark High School