Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Keon Bailey

Atlanta,GA

Summary

Enthusiastic Operations Associate proudly offering over 3 years' experience working closely with highly effective teams. A safety-oriented employee with a background checking received information against actual orders to ensure accuracy. Offering great process improvement skills.

Overview

5
5
years of professional experience

Work History

Operations Associate

GoPuff
Atlanta, GA
06.2021 - Current
  • Evaluated employee performance and performed corrective actions to minimize workflow weaknesses.
  • Maintained up-to-date records of all incoming and outgoing materials including tracking numbers.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Reviewed and approved vendor invoices.
  • Maintained accurate records of inventory, orders, and shipments.
  • Maintained positive working relationship with fellow staff and management.
  • Expanded or modified system to serve new purposes or improve workflow.

Store Associate

Walmart
Atlanta, GA
03.2019 - 05.2021
  • Evaluated employee performance and performed corrective actions to minimize workflow weaknesses.
  • Maintained up-to-date records of all incoming and outgoing materials including tracking numbers.
  • Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated with others to discuss new opportunities.
  • Maintained updated knowledge through continuing education and advanced training.

Education

High School Diploma -

Alonzo A. Crim High School
Atlanta, GA
05.2013

Skills

  • Receiving Policies and Procedures
  • Issue Researching and Resolution
  • Continuous Improvement
  • Health Assessments
  • Operations Management
  • Shipping Procedures
  • Process Improvements
  • Verbal and Written Communication
  • Project Management
  • Equipment Operation
  • Team Support
  • Administrative Support
  • Freight Handling
  • Interpersonal and Written Communication
  • Customer Service
  • Relationship Building
  • Safety Procedures

Affiliations

  • playing mind thinking games to help with strategizing
  • going on nature trips to get to know people more without distractions

Timeline

Operations Associate

GoPuff
06.2021 - Current

Store Associate

Walmart
03.2019 - 05.2021

High School Diploma -

Alonzo A. Crim High School

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Keon Bailey