Keon Cobb
Summary
Assisted teams in delivering effective case management services. Supported client assessments and coordinated resources to address individual needs. Provided crisis intervention to ensure client safety and well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substance Abuse/Mental Health Counselor
Johnson State Prison
Wrightsville, GA
05.2025 - 11.2025
- Conducted individual counseling sessions to assess mental health needs and develop treatment plans.
- Facilitated group therapy sessions, promoting healthy communication and coping strategies among participants.
- Collaborated with multidisciplinary teams to ensure comprehensive care and support for clients.
- Documented client progress and treatment outcomes in electronic health records for continuity of care.
Captain Secretary
Johnson State Prison
Wrightsville, GA
03.2025 - 05.2025
- Handle incoming and outgoing communications, including emails, phone calls, and correspondence, ensuring timely responses and appropriate routing of messages.
- Organize and facilitate meetings, including preparing agendas, distributing materials, and taking minutes, ensuring that all relevant information is documented and shared.
- Establishes and maintains files for reports staff, inmates and statistical data, as well as other administrative material.
Case Manager
Jenkins Correctional Facility
Millen, GA
04.2024 - 03.2025
- Coordinated case management processes for inmate rehabilitation and reentry planning.
- Conducted needs assessments to identify individual inmate support requirements.
- Collaborated with multidisciplinary teams to develop treatment plans.
- Monitored inmate progress and adjusted case strategies as needed.
Providers Claims Manager
WellCare
Augusta, GA
10.2021 - 03.2024
- Oversee monitoring and tracking of individual and unit’s performance against established productivity and quality metrics.
- Evaluates overall performance of team as well as individuals. Coaches and counsels team members both individually and together toward improved performance.
- Responsible for conducting performance appraisals and recommending salary actions including promotions and terminations.
- Manages the development and training of subordinates, including monitoring and relaying information to the staff regarding changes in coverage and laws.
Recruiter
WellCare
Augusta, GA
12.2020 - 10.2021
- Embrace technology and recruitment software to streamline processes and improve efficiency. Stay updated on the latest tools and platforms that can enhance sourcing, tracking, and communication with candidates.
- Work closely with hiring managers to understand their specific needs and preferences. Provide guidance on market trends, salary benchmarks, and candidate availability to facilitate informed decision-making.
- Actively promotes the company’s brand and culture to attract top talent. Create and share engaging content on social media and career pages that highlight the organization’s values, mission, and employee testimonials.
Political Affairs Ambassador Intern
Borgen Project
Augusta, GA
08.2020 - 12.2020
- Write letters of support for key programs to political leaders, media and other groups.
- Mobilize individuals to contact their government officials in support of key poverty-reduction legislation.
- As needed, speak to groups, classes and organizations.
- Assist with fundraising. Create a personal fundraising campaign and meet targets.
Education
Master of Business Administration - Health Care Administration
University of Arizona
Tucson, AZ03.2023
Bachelors of arts - Political Science, Sociology
Georgia Southern
Statesboro, GA05.2021
Associates of arts - Political Science
East Georgia
Swainsboro, GA05.2019
Skills
- Multicultural competence
- Building rapport
- Therapeutic interventions
- Risk assessments
- Community resources
- Patient advocacy
- Cultural sensitivity
- Motivational interviewing
- Case documentation
- Adept at conflict resolution
- Team leadership
- Referral coordination
- Records management
- Individual and group counseling
- Emotional Intelligence
- Project management
- Data literacy
- Administrative
- Managed care
- Emergency preparedness
- Healthcare policy
- Drug utilization review
Certification
- August 2025 Evaluation & Treatment of Sexual Assault
- June 2024 CPR
- October 2021 Certified Professional Coder(CPC)
- Jan 2020 Certified Child and Adolescent Trauma Professional
Timeline
Substance Abuse/Mental Health Counselor
Johnson State Prison
05.2025 - 11.2025
Captain Secretary
Johnson State Prison
03.2025 - 05.2025
Case Manager
Jenkins Correctional Facility
04.2024 - 03.2025
Providers Claims Manager
WellCare
10.2021 - 03.2024
Recruiter
WellCare
12.2020 - 10.2021
Political Affairs Ambassador Intern
Borgen Project
08.2020 - 12.2020
Bachelors of arts - Political Science, Sociology
Georgia Southern
Associates of arts - Political Science
East Georgia
Master of Business Administration - Health Care Administration
University of Arizona