Accomplished Head Quality Assurance Manager with a proven track record at Specialty Graphics Inc., excelling in problem-solving and staff development. Demonstrated expertise in marketing and research, significantly enhancing customer satisfaction and streamlining production processes. Skilled in Microsoft Office and adept at multitasking, consistently delivering exceptional results across diverse roles.
Created Marketing Plans for how to grow the business from the ground up.
Created connections with large groups like the University of Arizona to push our sales goals.
Created Sales strategies to grow the business.
Identified potential marketing opportunities to increase brand awareness.
Lead of Social Media and Email Marketing
Recorded, analyzed, and distributed statistical information.
Ensured Strong Customer Satisfaction with 5 Star Ratings for all companies under my supervision.
Performed root cause analysis to identify and resolve quality and technological issues and defects.
Given hundreds of people struggling with housing and poverty in the largest homeless shelter in Arizona necessary hygiene products, food, and water.
Planned biweekly charity events where we serve over 100 people every week.
Collaborated with Langar On Wheels to further help disenfranchised people.
Helped research projects that surrounded 3D printing of concrete structures get published under Professor Narayanan Neithalath.
Analyzed data for PhD students Avinaya Tripathi and Sahil Surehali.
Performed extrusion rheology research over a 9 month period.
Programmed, Packed, and Shipped all orders in a timely and effective manner.
Led the overhaul of the MiTama.com website.
Effectively helped streamline the production process via prepackaging orders for faster production turnaround time.
Marketing
Staff Development
Microsoft Office
Problem Solving
Problem Analysis
Multitasking Abilities
Research and analysis
Fundraising expertise
References:
James Humphrey (Head of Specialty Graphics Inc.)
(602)-628-3111
Jim@graphcoline.com