Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Keona Shane

Evansville,IN

Summary

Authorized to work in the US for any employer Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Package Handler

Fedex Ground
07.2023 - Current
    • Loading trailers with great load quality
    • Using hand held scanners to scan boxes into appropriate trailer.
    • Followed safety regulations to maintain safe work environment.
    • Remove jams and unblocked conveyor system to maintain flow of goods.

Cook/Cashier

Hardees
12.2021 - 12.2022
  • Full time cashier, changing coffee pots, stock cups, fill ice, take out trash and clean dishes.
  • Served over 100 people per night.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Cashier

Dollar General
02.2018 - 07.2018
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Overnight Stocker

Toys R Us
11.2016 - 12.2016
    • Unloading truck, cleaning, and overstocking shelves
    • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
    • Removed all boxes and related trash from sales floor and processed through compactors.
    • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
    • Maintained neat, organized stockroom free of hazards.
    • Assisted customers by finding items quickly to boost store satisfaction rates.
    • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
    • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

Dietary Aide

Evansville Protestant Home Inc
10.2016 - 11.2016
    • Served meals to residents in accordance with established schedules and dietary procedures.
    • Kept all kitchen areas clean, tidy and free of hazards.
    • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
    • Followed all food safety regulations while preparing meals for patients.
    • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.

Cashier

Teleservices Direct
09.2015 - 09.2016
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Greeted customers entering store and responded promptly to customer needs
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs

Education

High School Diploma -

Academy of Innovative Studies
3013 N First Ave
03.2015

Skills

  • Cashier
  • Cooking
  • Customer service
  • Fast
  • Negotiation
  • Sales
  • Truck Loading
  • Product Packing
  • Packing Boxes
  • Team Collaboration
  • Relationship Building
  • Attention to Detail
  • Physical Strength and Stamina
  • Coordination

Timeline

Package Handler

Fedex Ground
07.2023 - Current

Cook/Cashier

Hardees
12.2021 - 12.2022

Cashier

Dollar General
02.2018 - 07.2018

Overnight Stocker

Toys R Us
11.2016 - 12.2016

Dietary Aide

Evansville Protestant Home Inc
10.2016 - 11.2016

Cashier

Teleservices Direct
09.2015 - 09.2016

High School Diploma -

Academy of Innovative Studies

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Keona Shane