Keondae Williams
Columbus,OH
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Nationwide Children Hospital
11.2023 - Current
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Continually sought methods for improving daily operations, client communications, recordkeeping, and data entry for increased efficiency.
- Recorded new hires, transfers, terminations, changes in job classifications, and merit increases to main human resources files.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed payroll data entry and processing for 314 employees to comply with predetermined company guidelines.
PCS Staffing Coordinator
Nationwide Children's Hospital
05.2023 - 12.2023
- Coordinates centralized assignment of professional and support staff for inpatient units, including off sites and Emergency Department.
- Collates budgeted and staffing information from staffing/scheduling systems to determine staffing needs on a daily basis. Under the direction of the PCS Administrator On-Call and Supervisors, matches resources with needs and makes preliminary placement. Makes adjustments during the shift to move personnel from one unit to another in response to patient care needs.
- Follows Policy and Procedures for proper staffing placements.
- Floats and reassigns staff in staffing/scheduling system.
- Generates reports tables and graphs upon request.
Manager
McDonald's
07.2014 - 08.2021
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
MBA -
Franklin University
Columbus, OH05.2026
Bachelor of Arts - Psychology
The Ohio State University
Columbus 05.2023
Skills
- Database Management
- Reception oversight
- Letter preparation
- Workflow Optimization
- Employee timesheet processing
Timeline
Administrative Assistant
Nationwide Children Hospital
11.2023 - Current
PCS Staffing Coordinator
Nationwide Children's Hospital
05.2023 - 12.2023
Manager
McDonald's
07.2014 - 08.2021
MBA -
Franklin University
Bachelor of Arts - Psychology
The Ohio State University
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