Keonna Hargrove
Chicago,IL
Summary
Dedicated security professional with experience at Allied Universal Security Services, skilled in CCTV monitoring and incident reporting. Proven ability to enhance safety and prevent theft through vigilant property patrols and effective teamwork. Known for reliability and exceptional customer service, ensuring a secure environment for all visitors and staff.
Overview
15
15
years of professional experience
Work History
Unarmed Security Officer
Allied Universal Security Services
03.2023 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
Warehouse Worker
WeatherTech
01.2019 - 01.2023
- Consistently lifted materials weighing as much as10-20 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Unarmed Security Guard
Clarion Security
03.2010 - 10.2018
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
Education
Diploma - General Studies
07.2005
Skills
- Report writing
- Incident reporting
- Property patrol
- Maintaining order
- Security equipment operation
- Building security
- Crowd control
- Stress tolerance
- Physical fitness
- CCTV monitoring
- Law enforcement collaboration
- Report preparation
- Building patrol
- Entrance monitoring
- CCTV tracking
- Team player
- Adaptable and flexible
- Honest and dependable
- Reliable and responsible
- Customer service
- Punctuality
- Cooperative attitude
- Active listening
- Visitor screening
- Team Training
Timeline
Unarmed Security Officer - Allied Universal Security Services
03.2023 - Current
Warehouse Worker - WeatherTech
01.2019 - 01.2023
Unarmed Security Guard - Clarion Security
03.2010 - 10.2018
YMCA Alliance - Diploma, General Studies
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