Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ke'Onni Waters

Byram,MS

Summary

Seeking a position where my skills and experience can assist in growth of the organization. Amazing ability to establish good working relationships, gain trust and act fairly in disputes. I know how to maintain a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty. Highlights of Qualifications: Strong interpersonal skills, including assertiveness and self-motivation.

Overview

6
6
years of professional experience

Work History

Cashier

Walmart
Madison, MS
12.2023 - Current

Worked as a team member performing cashier duties, product assistance and cleaning.

  • Provides member service by acknowledging the member and identifying members needs
  • assisting members with purchasing decisions
  • locating merchandise
  • resolving member issues and concerns
  • promoting the company's products and services
  • providing guidance and support to members regarding member self-service technology

Package Handler

Amazon
Canton, MS
08.2022 - 11.2023
  • Packing the customer's order in the appropriate box size with the correct amount of packaging materials.
  • Sorting out the customers' orders to ensure that all items match what is on the customer receipt, so the packer can send out the orders with no issues.
  • Loading trailers with completed, packed orders in the requirements stated for the position.
  • Placing items received for inventory in the appropriate locations within the warehouse.
  • Processing and fixing all issues that arise when dealing with customer orders, such as missing items, excess items, weight issues, and many more, by using computer programs provided to me.
  • Manually apply all shipping information needed for the shipping label using computer tools, and then send it out to be shipped.
  • Making sure all orders get to the shipping department by the time they need to be.

Production Line Worker

Marelli
Canton, MS
01.2022 - 08.2022

Responsible for meeting quality standards and deadlines for products. Check for defects, assemble products, monitor manufacturing equipment, and closely follow safety procedures to prevent accidents in environments where materials may be hazardous.

  • Moved products to the next station for further processing or packaging.
  • Performed material movement tasks within pre-determined production lines.
  • Receive objects or parts as they come down the assembly line (conveyer belt).
  • Hand-assemble parts with the use of bolts, screws, and other fasteners.
  • Use any hand-held tools that are necessary (e.g., screwdrivers, rivets, wrenches).
  • Pass your assembled product on to the next team member so they can complete their duties.
  • Sweep or clean your workstation.
  • Report any quality control issues to your supervisor.

Carhop Server

Sonic
Ridgeland, MS
04.2018 - 11.2018

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers.

  • Serves food and refreshments to patrons in cars. Takes order and relays order to kitchen or serving counter to be filled.
  • Assist customers by providing information and resolving their complaints.
  • Deliver exceptional customer service by promptly taking and serving orders.
  • Maintain a clean and safe working environment, adhering to health and safety regulations.
  • Ensure that the product meets operational, quality, and appearance standards before being delivered to guests.
  • Provide friendly, quick, and polite service to guests.

Education

Associate of Arts - Pre-Physical Therapy

Holmes Community College
Goodman, MS
05-2025

High School Diploma -

Ridgeland High School
Ridgeland, MS
05-2020

Skills

  • Outstanding leadership skills
  • Years of Experience
  • Highly Dependable
  • Product Knowledge
  • Customer and Client Relationships
  • Fast Learner
  • Clear communication skills
  • Multi-tasking Customer care
  • Time Management Typing
  • Customer Service Problem
  • Solving Microsoft Word
  • Attention to Detail Improving
  • Customer Experience

References

References available upon request.

Timeline

Cashier

Walmart
12.2023 - Current

Package Handler

Amazon
08.2022 - 11.2023

Production Line Worker

Marelli
01.2022 - 08.2022

Carhop Server

Sonic
04.2018 - 11.2018

Associate of Arts - Pre-Physical Therapy

Holmes Community College

High School Diploma -

Ridgeland High School
Ke'Onni Waters