Keontay Easter

As an Operational Excellence Manager, my goal was to help partners become better leaders. I conducted regular audits to ensure compliance with company standards and regulations. I also worked closely on creating several different partner schedules and assigned team members to various job duties to help build our partners for the future. Lastly, I worked closely with our strong leadership team members on strategic planning that helps support the overall mission of BGC.

While at #39 I helped communication between departments to enhance efficiency and team building. I coached, mentored and trained team members to help improve their job performance. I also helped in the hiring process by recruiting and hiring qualified candidates to fill open positions.

• In this role, I had the same responsibilities as an Assistant Store Manager but more in depth. I make to check all departments to ensure that we are doing things correctly and following company/safety guidelines. I worked closely with each department manager to make sure that they’re rotating their products and checking dates to improve shrink the best we can. With this new role had also have to make sure that we are in line for a great audit score when the time comes.

• My time as Assistant Store Manager, I helped lead our team through the Covid-19 pandemic to ensure that we helped our customers and community by any means necessary. I learned how to make schedules through WFM, but I could improve in that department. I’d help order all departments so that we would be prepared for the new ad week or weekends. My job was also to help improve sales, take care of any customer or employee issues and help the store manager run the store to make their workload a lot easier. I also keep up with date checks, and motivate our partners to take pride in their work.

• My goal as a grocery manager was to work closely with the store director and assistant manager to ensure customers have a wonderful and memorable experience each time they shop at our store. I manage about 50 employees daily to help with any immediate needs they may have and solve problems amongst them and customers. I also assist with any operational tasks my managers need assistance in.

• As an assistant manager my role was to assist the Store Director with store operations, sales, and organization. I played a key role in offering customer solutions when something did not exceeded their needs. I over saw and delegated tasks to store employees. I also helped with community events and helped out at the schools.

• I started my career as an Order Selector with Brookshire’s Grocery Company. My responsibilities at the warehouse also included to check, verify, and audit merchandise to ensure that ordered merchandise has been received and that merchandise is as ordered and not damaged or defective; entered data into remote data terminal, and place merchandise onto flats and trucks. As well as met safety, productivity and quality standards.