Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
IntouchCX
Customer Service Rep
11.2025 - Current
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Managed over 50 customer calls per day.
Owner
Kikis Cleaning Service
01.2020 - 06.2024
Streamlined inventory management processes, ensuring adequate supplies while minimizing costs.
Managed day-to-day business operations.
Increased sales by 10%.
Administrative Assistant
B3 Enterprise LLC
03.2018 - 01.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed scheduling for executive meetings, optimizing time management and prioritization of tasks.
Managed over 50 customer calls per day.
Education
Associate of Applied Science - Administrative Management
Highline College
Seattle, WA
01.2016
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Dependable and responsible
Multitasking Abilities
Excellent communication
Computer skills
Timeline
IntouchCX
Customer Service Rep
11.2025 - Current
Owner
Kikis Cleaning Service
01.2020 - 06.2024
Administrative Assistant
B3 Enterprise LLC
03.2018 - 01.2020
Associate of Applied Science - Administrative Management