Keosha Turner
Little Elm,US
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
Talento Services
01.2022 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Customer Service Representative
Hutchins BBQ
02.2021 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Material Handler/ Forklift Operator
Eaton
06.2015 - 06.2019
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Warehouse Associate
Target Distribution Center
03.2016 - 02.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Assistant Manager
CLC
03.2015 - 06.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Associate's degree - Paralegal Studies
Bryant & Stratton College-Online
Orchard Park, NY03.2025
Diploma -
James Madison High School
Milwaukee, WI01.2014
Skills
- Teamwork and collaboration
- Positive attitude
- Customer service
Certification
- Driver's License
- Food Handler Certification
- Forklift Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceWork from home optionFlexible work hoursCareer advancementTimeline
Amazon Delivery Driver
Talento Services
01.2022 - 12.2024
Customer Service Representative
Hutchins BBQ
02.2021 - 01.2023
Warehouse Associate
Target Distribution Center
03.2016 - 02.2019
Material Handler/ Forklift Operator
Eaton
06.2015 - 06.2019
Assistant Manager
CLC
03.2015 - 06.2017
Diploma -
James Madison High School
Associate's degree - Paralegal Studies
Bryant & Stratton College-Online
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