Summary
Overview
Work History
Skills
Timeline
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Solomon Woods

Little Elm,TX

Summary

Dynamic and dependable professional with a proven track record at Amazon, excelling in timely deliveries and customer satisfaction. Skilled in heavy lifting and safe driving, I foster teamwork and adaptability, consistently enhancing operational efficiency. Recognized for training new drivers and maintaining high safety standards, I thrive in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Amazon
Frisco, TX
09.2024 - Current
  • Navigated delivery routes efficiently to ensure timely package arrivals.
  • Operated handheld scanners for accurate tracking of packages during delivery.
  • Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
  • Assisted in training new drivers on best practices and safety protocols.
  • Adapted quickly to changing schedules and route adjustments as needed.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.

Online Grocery Associate

Walmart
McKinney, TX
05.2023 - 09.2024
  • Assisted customers with online grocery orders, ensuring accurate selections and timely fulfillment.
  • Operated inventory management systems to track product availability and maintain stock levels.
  • Prepared items for delivery, focusing on quality control and adherence to safety standards.
  • Collaborated with team members to optimize order picking processes for increased efficiency.

Front House Manager

Taco Deli
Frisco, TX
01.2023 - 05.2023
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Supervised team of reception staff, enhancing customer service standards and training programs.
  • Coordinated communication between departments to resolve guest inquiries and enhance satisfaction.
  • Implemented new reservation system, improving efficiency and accuracy in booking management.
  • Monitored daily financial transactions, ensuring compliance with cash handling protocols and accuracy in reporting.
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Performed cash handling activities and secured nightly bank deposits.

Team Lead

Walmart
McKinney, TX
06.2022 - 12.2022
  • Led team to achieve operational goals through effective scheduling and resource allocation.
  • Trained new associates on company policies and best practices to enhance productivity.
  • Monitored inventory levels, ensuring timely restocking of merchandise to meet customer demand.
  • Implemented process improvements that streamlined workflow and reduced wait times for customers.
  • Collaborated with management to develop strategies for enhancing customer service experience.
  • Conducted regular performance evaluations to identify areas for team development and improvement.
  • Fostered a positive work environment by encouraging teamwork and open communication among staff.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Assisted in recruitment to build team of top performers.

Online Grocery

Walmart
McKinney, TX
11.2020 - 06.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Heavy lifting
  • Dependable and reliable
  • Safe driver training
  • Heavy hauling
  • Adaptability and flexibility

Timeline

Delivery Driver

Amazon
09.2024 - Current

Online Grocery Associate

Walmart
05.2023 - 09.2024

Front House Manager

Taco Deli
01.2023 - 05.2023

Team Lead

Walmart
06.2022 - 12.2022

Online Grocery

Walmart
11.2020 - 06.2022
Solomon Woods