Kera Payton
Port Arthur
Summary
Driven, results-oriented individual seeking to further my experience and knowledge, while expanding relationships, company profits and safety in the workplace.
Overview
12
12
years of professional experience
Work History
Substitute Teacher
Kelly Services
08.2024 - Current
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Security Guard
Patriot Security EOC
10.2023 - 05.2024
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Cashier/Stocker Associate/Maintenance Worker
Raising Cane's Restaurants
08.2014 - 09.2015
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped with purchases and signed customers up for rewards program.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed sales transactions to prevent long customer wait times.
- Answered customer questions and provided store information.
Cashier/Overnight Stocker Associate
Walmart
06.2013 - 07.2014
- Answered customer questions and provided store information.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Lifted materials of varied weights on regular basis.
Education
Associate of Applied Science - Process Tech.
Lamar Institute of Technology
12.2022
High School Diploma -
Memorial High School
06.2010
Skills
- Inventory Management Customer Service Safety/Risk Assessment
- Quality Assurance Time Management Analytical Skills
- Team Building Troubleshooting Distillation Operations
- POS Systems
- Reliable and Responsible
- Merchandise Packaging
- Shipment Procedures
- Work Task Prioritization
- Problem Solving
- Cleaning and Sanitizing
- Detail-Oriented
- Policies and Procedures
- Complaint Resolution
- Employee Training
- Cooperative Attitude
- Honest and Dependable
- Activity management
- Group and individual instruction
- Assessment administration
References
References
Upon Request
Timeline
Substitute Teacher
Kelly Services
08.2024 - Current
Security Guard
Patriot Security EOC
10.2023 - 05.2024
Cashier/Stocker Associate/Maintenance Worker
Raising Cane's Restaurants
08.2014 - 09.2015
Cashier/Overnight Stocker Associate
Walmart
06.2013 - 07.2014
High School Diploma -
Memorial High School
Associate of Applied Science - Process Tech.
Lamar Institute of Technology
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