Summary
Education
Skills
Licenses and Certifications
Organizations & Committees
Timeline
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Kera Shelton

Riverview,FL

Summary

Highly-motivated claims adjuster with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Education

Master of Arts - National Security

American Military University
07.2020

Bachelor of Science - Criminology, Cybersecurity

University of Tampa
Tampa, FL
05.2018

High School Diploma -

Riverview High School
Riverview, FL
06.2013

Associate in Risk Management (ARM) - Insurance

The Institutes

Skills

  • Customer Service: 9 years in supervisory and training roles
  • Microsoft Office: Word, PowerPoint, Excel, Access
  • Computer Skills: Nmap, Wireshark, Amazon Web Services, Virtualbox/Ubuntu, Xactimate
  • Hard Skills: Underwriting, Negotiation, Claims Adjusting, Auto Claims, Property Claims, Settlement
  • Techniques: Claims Management, Settlement Negotiation, Claim Investigation

Licenses and Certifications

  • 6-20 All Lines Claims Adjuster License
  • Xactimate Level 1 Certification
  • Associate in Risk Management (ARM), currently pursuing

Organizations & Committees

  • Phi Gamma Mu International Honor Society, 2021
  • Alpha Phi Sigma Criminal Justice Honor Society, 2022
  • USAA Recognition Committee

Timeline

Master of Arts - National Security

American Military University

Bachelor of Science - Criminology, Cybersecurity

University of Tampa

High School Diploma -

Riverview High School

Associate in Risk Management (ARM) - Insurance

The Institutes

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Kera Shelton