Kera Snyder MHA, BSN, RN
Basehor
Summary
Dedicated nurse leader and healthcare professional with a strong focus on continuous learning and team development. Committed to achieving clinical, operational, and strategic goals through effective process development and improvement. Utilizes creative problem-solving skills to deliver solution-oriented outcomes. Demonstrates a data-driven and results-oriented approach, with a strong capacity for quick adaptation to changing circumstances.
Overview
18
18
years of professional experience
Work History
Leader, Quality Performance, Regulatory & Health Equity
MVP Health Care
05.2024 - Current
- Oversight and implementation of quality performance initiatives for New York State Government Programs and Medicare, ensuring compliance with State and Federal regulations related to Quality Performance, Health Equity, and Social Determinants of Health (SDOH)
- Management of regulatory Quality Programs, including Quality Improvement Projects (QIP), Performance Improvement Projects (PIP), Quality Improvement Strategy (QIS), and Chronic Care Improvement Program (CCIPs), along with associated compliance incentives and withholdings
- Integration of Health Equity and SDOH requirements into quality program designs, while supporting daily operations, ensuring timely reporting, and guiding interventions aimed at enhancing Quality Performance Monitoring (QPM)
Manager, Quality & Performance Improvement
Sunflower Health Plan
11.2020 - Current
- Provided leadership and direction for continuous quality initiatives aimed at enhancing efficiency and processes while demonstrating improved quality outcomes
- Key responsibilities included identifying quality improvement opportunities and actively participated in the development and implementation of solutions
- Oversight of NCQA accreditation process and compliance with contractual obligations for LTSS and Health Equity Accreditation
- Additional duties encompassed managing state-assigned Performance Improvement Plans, CAHPS/Member Experience, EPSDT initiatives and auditing
- Engaged in year-round HEDIS activities, which included hybrid projects, regulatory audits, and provider outreach, as well as development and reporting of Pay for Performance programs
RN Case Manager/Utilization Review
Olathe Medical Center
10.2019 - Current
- Utilization review on all payors using Milliman and InterQual criteria
- Management of discharge planning process, services or placement and transition
- Coordination of peer-to-peer review
Director of Nursing
TALLGRASS CREEK
05.2015 - 10.2019
- Director of Nursing for a Continuing Care Retirement Community (CCRC) oversaw various care services, including skilled rehabilitation, post-acute care, long-term care, assisted living, and memory care
- Successfully maintained a 5-star rating from the Centers for Medicare & Medicaid Services (CMS) and received the US News and World Report Best Nursing Home Award for three consecutive years (2017, 2018, 2019)
- Additionally, achieved census and financial stabilization for a new campus and managed the Quality Assurance Performance Improvement program effectively
Director of Nursing
ASCENTION HEALTH SENIOR SERVICES
08.2014 - 04.2015
- Director of Nursing for 100 bed skilled nursing facility
- Built incident management policies and procedures to maintain compliance with state regulations
- Implemented electronic health record system
- Managed the Quality Assurance Performance Improvement program
Director of Nursing
LIFE CARE CENTERS OF AMERICA
08.2010 - 08.2013
- Director of Nursing for 125 bed 5-star rated facility per CMS
- Designed training program and guidelines to safely admit and maintain patients with tracheostomy and complex wounds
- Implemented a successful fall reduction program
- Developed employee orientation program with positive retention rates
Medical Surgical Nurse
MEDICAL UNIVERSITY OF SOUTH CAROLINA
08.2007 - 06.2010
Education
Masters of Healthcare Administration -
University of Kansas
Lawrence, KS01-2025
Bachelor's in Science And Nursing -
University of Phoenix
Tempe, AZ05-2017
Skills
- Incident Response Coordination
- Survey Management & Regulatory Standards
- Root Cause Analysis & Continuous Improvement
- Analytical Decision Making
- Operations Management & Process Implementation
- Collaborative Relationship Development
- Effective Conflict Resolution
- Risk Evaluation
Accomplishments
- Supervised team of 25+ staff members.
- Achieved 80% reimbursement of $40 million pay for performance withholding.
- Built quality provider liaison program from inception.
Timeline
Leader, Quality Performance, Regulatory & Health Equity
MVP Health Care
05.2024 - Current
Manager, Quality & Performance Improvement
Sunflower Health Plan
11.2020 - Current
RN Case Manager/Utilization Review
Olathe Medical Center
10.2019 - Current
Director of Nursing
TALLGRASS CREEK
05.2015 - 10.2019
Director of Nursing
ASCENTION HEALTH SENIOR SERVICES
08.2014 - 04.2015
Director of Nursing
LIFE CARE CENTERS OF AMERICA
08.2010 - 08.2013
Medical Surgical Nurse
MEDICAL UNIVERSITY OF SOUTH CAROLINA
08.2007 - 06.2010
Masters of Healthcare Administration -
University of Kansas
Bachelor's in Science And Nursing -
University of Phoenix
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