Keranesha Semien
Ville Platte,LA
Summary
Electronics Sales Associate at Walmart with a proven track record of enhancing customer satisfaction through expert product knowledge and personalized service. Skilled in sales techniques and problem-solving, I effectively engaged customers, conducted impactful product demonstrations, and fostered strong relationships, contributing to a positive shopping experience and increased sales.
Developed strong customer service and sales skills in fast-paced retail environment. Adept at understanding and communicating technical product details to diverse customer base. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Electronics Sales Associate
Walmart
10.2022 - Current
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Conducted product demonstrations for customers, showcasing features and benefits while answering questions to facilitate informed purchasing decisions.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
Education
High School Diploma -
Ville Platte High School
Ville Platte, LA05.2021
Skills
- Proficient in software
- Sales techniques mastery
- Inventory oversight
- Sales strategy
- Performance analysis
- Customer service
- Creative thinking
- Product knowledge
- Positive customer engagement
- Relationship building
- Teamwork and collaboration
- Friendly and helpful
- Problem-solving
- Honest and dependable
- Customer assistance
Certification
Certifications in Excel & Microsoft
Timeline
Electronics Sales Associate
Walmart
10.2022 - Current
High School Diploma -
Ville Platte High School
Similar Profiles
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Lainey ArdoinLainey Ardoin
Marketing Intern at State FarmMarketing Intern at State Farm