Kerbrina Boyd
Rohnert Park,CA
Summary
Confidentiality-minded Academic Records Specialist with clear understanding of privacy policies and maintaining client confidentiality through file retention, maintenance and transfer of information. Utilized strong communication skills with staff and clients over 21 years of service in counseling and therapy background.
Overview
29
29
years of professional experience
Work History
Academic Records Specialist III
Sonoma State University
09.2002 - Current
- Communicated efficiently with individuals concerning record information submitted or missing from files.
- Responsible for researching international coursework for domestic and international applicants.
- Maintained and updated records through dedicated digital database.
- Verified student eligibility and updated student records.
- Followed confidentially regulations to maintain privacy.
- Coordinated with various departments to support cross-functional needs.
- Assisted in training new staff on admissions processing.
Transfer Specialist
Sonoma State University
10.2013 - 10.2015
- Organized and participated in CSU recruitment activities; college fairs, classroom presentations, informational sessions and drops ins.
- Developed communication flyers, for distribution for walk-ins and College Fairs.
- Managed and responded to correspondence and inquiries from students and college counselors.
- Created evaluation surveys to gather feedback from students and counselors.
Counselor
Social Advocates for Youth
01.2000 - 01.2002
- Maintained confidentiality of records relating to clients' treatment.
- Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
- Developed and expanded referral system of service providers to assist clients in attaining services.
- Arranged and facilitated therapy sessions for individuals, couples, and families.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Elementary Counselor
Social Advocates For Youth
10.2000 - 08.2002
- Organized and developed cultural enrichment programs using plays and poetry to enhance student social cultural awareness.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational situations.
- Empowered students through counseling and skill-building exercises.
- Advocated for students to access available resources.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
Counselor and Teacher
True to Life Children Services-Journey
01.1999 - 01.2000
- Responsible for facilitating community outreach workshops.
- Developed and implemented college, career and after school programs.
- Supported student physical, mental, and social development using classroom games and activities.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Instructor
Sonoma State University-Pre-College Programs (University Support & Preparation Services)
01.1995 - 01.1999
- Fostered student curiosity and interest through creative hands-on activities.
- Promoted classroom safety, collaboration and best practices.
- Facilitated learning with creation of engaging written and oral assignments.
- Evaluated students’ growth at the end of the year,
Program and Social Director
Boys and Girls Club
07.1995 - 08.1995
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
Education
Master of Arts - Early Childhood Studies
SONOMA STATE UNIVERSITY
Rohnert Park, CA12.2005
Masters of Arts in School Counseling -
SONOMA STATE UNIVERSITY
Rohnert Park, CA05.1999
Bachelors of Arts in Communications -
SONOMA STATE UNIVERSITY
Rohnert Park, CA05.1995
Skills
- The ability to make critical and independent judgment
- Positive Interactions
- Collaborative Relationships
- Experienced with diverse populations
- Highly organized
- Excellent computer skills
- Motivated self-started
- Excellent communication
- Pay attention to detail
Scholarships Fellowships
- Sonoma State University, Student Ambassador, 1996
- Sonoma State University, Graduate Fellowship Recipient, 1996 & 1997
- Jeanne L. Moore, Scholarship, 1995
Organizations Achievements
- Umoja Queens, 2019-current
- Member of American Counseling Association, 1999
- Outstanding Community Service Award, 1999
- Chi Sigma Iota Honor Society, 1998-1999
- Sonoma State University, EOP Outstanding Graduating Female Award, 1993
Timeline
Transfer Specialist
Sonoma State University
10.2013 - 10.2015
Academic Records Specialist III
Sonoma State University
09.2002 - Current
Elementary Counselor
Social Advocates For Youth
10.2000 - 08.2002
Counselor
Social Advocates for Youth
01.2000 - 01.2002
Counselor and Teacher
True to Life Children Services-Journey
01.1999 - 01.2000
Program and Social Director
Boys and Girls Club
07.1995 - 08.1995
Instructor
Sonoma State University-Pre-College Programs (University Support & Preparation Services)
01.1995 - 01.1999
Master of Arts - Early Childhood Studies
SONOMA STATE UNIVERSITY
Masters of Arts in School Counseling -
SONOMA STATE UNIVERSITY
Bachelors of Arts in Communications -
SONOMA STATE UNIVERSITY
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