Keren Basurto
Houston,TX
Summary
Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge. Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity, as well as achieving branch goals.
Overview
3
3
years of professional experience
Work History
Teller
Wells Fargo
Houston, TX
01.2024 - Current
- Adhered strictly to all security procedures related to handling money at the teller window.
- Provided exceptional customer service while accurately processing routine transactions.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Delivered exceptional service to customers in person or over telephone.
Cashier
Panda Express
Houston, TX
11.2022 - 12.2023
- Supervised inventory supplies for meal preparation.
- Executed assigned opening and closing tasks efficiently.
- Operated POS technology to efficiently handle transactions.
- Trained new cashiers on proper use of registers and store policies.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
Education
Some College (No Degree) -
San Jacinto College
Houston, TXSkills
- Customer service
- Cash handling
- Sales support
- Fraud detection
- Team collaboration
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Teller
Wells Fargo
01.2024 - Current
Cashier
Panda Express
11.2022 - 12.2023
Some College (No Degree) -
San Jacinto College
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