Summary
Overview
Work History
Education
Skills
Timeline
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Keren Patterson

Atlanta,GA

Summary

Adaptable Bottle Service Waitress executing accurate service delivery to create unforgettable guest experiences. Dynamic and enthusiastic demeanor successful at working with varying personalities. Maintained professional competence with expert service delivery.

Overview

9
9
years of professional experience

Work History

Bottle Service Waitress/Server

Fusions Sports Bar
Atlanta, GA
11.2020 - Current
  • Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
  • Managed reservations, parties and events to coordinate special occasions for guests.
  • Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.
  • Greeted newly seated guests quickly and efficiently.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Waitress

Irish Bred Pub
Hapeville, GA
03.2016 - 11.2021
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Provided exceptional service
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Processed customers' payments and provided receipts.

Waitress

C & Js Sports Bar
Atlanta, GA
07.2020 - 10.2021
  • Communicated with patrons to offer friendly service and determine needs.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Maintained tidiness and organization throughout bar area.
  • Honed bartending skills by assisting bartender with high-volume shifts.
  • Made product recommendations to customers based on preference, food pairings and special promotions.

Education

High School Diploma -

Westlake High School
Atlanta
05.2009

Skills

  • Dish preparation
  • Service prioritization
  • Price memorization
  • High-volume dining
  • Dining customer service
  • Point of Sale (POS) system operations
  • Bottle Service

Timeline

Bottle Service Waitress/Server

Fusions Sports Bar
11.2020 - Current

Waitress

C & Js Sports Bar
07.2020 - 10.2021

Waitress

Irish Bred Pub
03.2016 - 11.2021

High School Diploma -

Westlake High School

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Keren Patterson