Keren Rainey

Opened insurance claims for customers.

Helped customers understand their policies/coverage.

Assisted customers with claims process and achieve payout.

Set up rental assistance for customers.

Set up inspections for claims estimates.

Scheduling residential and commercial deliveries.

Ensured proper equipment was used for on time delivery.

Worked with routers to ensure service dates were met.

Overseeing several major customers for short and long haul freight.

Planning a short haul fleet of 25 trucks and 5 city trucks.

Booking outbound and inbound freight.

Dispatching.

Customer service.

Negotiating rates and driver relations.

Handling all problems that develop between shipper, consignee, and driver.

Every aspect of operations:

Pre-planning

Customer Service

Dispatch

City Dispatch

Filled any position that was needed.