Keri Barr
Summary
Committed and hardworking Front End Associate, with supervisor training, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
11
11
years of professional experience
Work History
Lead Designer
ABA Property Solutions
Coarsegold, CA
09.2017 - Current
- Collaborated with customers, contractors, and project managers on designs of homes.
- Led brainstorming sessions for conceptualizing innovative designs and captivating visuals.
- Delivered comprehensive style guides, ensuring a cohesive visual language throughout the organization.
Sales Team Associate
Walmart
Aberdeen, MD
11.2023 - 04.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Maintained clean and orderly department to facilitate the best shopping environment for shoppers.
- Worked in multiple departments at a time.
- Assisted with the online grocery shoppers when business levels required
- Provided product price information to customers.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Supervisor
Walmart
Clovis, CA
10.2013 - 05.2016
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Worked in the front end and jewelry departments.
- Daily inventory of fine jewelry department.
Education
Bachelor of Arts - Psychology
California State University - Fresno
Fresno, CA05.1997
Skills
- Cash Register Operation
- Cash Handling
- Drawer balancing
- ID Verification
- Customer Assistance
- Returns processing
- POS Systems
- Issue Resolution
- Refund handling
- Inventory Management
Timeline
Sales Team Associate
Walmart
11.2023 - 04.2024
Lead Designer
ABA Property Solutions
09.2017 - Current
Customer Service Supervisor
Walmart
10.2013 - 05.2016
Bachelor of Arts - Psychology
California State University - Fresno