Keri Dupre

Server, Front Desk Assistant, Cashier, To-Go Specialtst

Chauvin,LA

Summary

Dedicated hospitality and customer service, professional with over 26 years of experience in high volume environments. Excelled in front desk operations, precision cash handling, and guest relations. Passionate about delivering memorable customer experiences through proactive service, attention to detail, and efficient multitasking.

Overview

years of professional experience

Work History

Server/Front Desk Assistant

CoCo Marina

Chauvin, Louisiana

05.2014 - 08.2024

Managed hotel and charter reservations, including check ins, confirmations, and data entry.
Maintained 100% accuracy in processing cash and credit transactions within a fast pace environment.
Consistently exceeding guest expectations by anticipating needs and providing expert menu/service recommendations.

Cashier/Customer Service

A&B Seafood

Houma, Louisiana

01.2022 - 05.2022

Coordinated large scale seafood orders and scheduled pickup orders while managing multiline phone systems.
Trained new staff on payment processing, cash handling, and teaching of customer services best practices.
Ensured order accuracy and workspace cleanliness to enhance the overall guest experience.

Cashier/To-Go Specialist

Big Mike's Bbq Smokehouse

Houma, Louisiana

01.2021 - 05.2021

Executed opening and closing procedures, including daily financial audits and drawer balancing.
Facilitated high volume to go orders with 100% transaction accuracy.
Assisted customers with menu selections, offering recommendations and answering questions.

Education

General Education Development [GED]

Skills

Customer Relations: conflict resolution, guest check-in/out, and personalized service, and time management
Operations: POS systems, scheduling, data entry, and confirming reservations, and opening/closing procedures

Financial: accurate cash drawer , balancing, payment processing, and retail math
Sales: Experienced in upselling and cross selling to drive up revenue and menu memorization

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

On-Site

Salary Range

$45000/yr - $200000/yr

Timeline