Manage loan applications, ensuring accuracy and minimizing financial discrepancies by verifying data and updating records as needed.
Conduct credit analyses on applicants to assess risk levels prior to approval decisions.
Reduce processing times, enabling faster loan disbursements by refining coordination between processing and underwriting teams.
Promote a positive work environment through effective communication skills and teamwork initiatives.
Front Desk Agent
Aloft Downtown Tulsa
Tulsa, OK
03.2023 - 08.2024
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Front End Supervisor
Ross Dress for Less
Catoosa, OK
08.2021 - 08.2022
Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.