Keri Erickson
LA PINE,Oregon
Summary
Operations-focused animal care professional with a track record of building trusted client relationships and managing safe, well-run care routines for dogs, cats, and special-needs pets. Known for daily behavior monitoring, transparent photo and video updates, and consistent coordination of schedules, dietary needs, and sanitation standards.
Overview
17
17
years of professional experience
Work History
Founder & Operations Manager
Keri's Critter Care
La Pine, OR
05.2020 - Current
- Built a trusted local animal care portfolio from the ground up, providing tailored, safe environments for dogs, cats, and special-needs pets.
- Assess canine behavior and temperament daily to cultivate happy, low-stress environments and minimize play-yard conflict.
- Nurtured close, high-retention relationships with pet parents through real-time communication, regular photo/video updates, and transparent milestone reporting.
- Carefully managed daily schedules, detailed dietary restrictions, and veterinary-grade sanitization protocols to keep all animals thriving.
Business Manager & Logistical Coordinator
Crowning Performance Equine Services
Powell Butte, OR
09.2009 - Current
- Coordinated master schedules and resource allocations for multi-party veterinary consultations, community educational presentations, and events.
- Managed the daily heartbeat of the business, keeping records, vendor partnerships, and invoicing accurate and organized.
- Served as the friendly, primary point of contact for clients, seamlessly explaining care procedures, health protocols, and schedules.
Field Investigator & De-escalation Specialist
Independent Defenders, Inc.
Oregon City, OR
03.2013 - 07.2015
- Utilized empathy, active listening, and motivational interviewing strategies in unpredictable, high-stress home environments to successfully de-escalate emotional crises.
- Coordinated efforts with multi-agency networks, foster caregivers, and legal teams to enhance support for vulnerable populations.
- Compiled detailed, time-sensitive compliance and welfare reports under tight deadlines to ensure regulatory adherence.
Office & Legal Assistant (Data & Logistics)
Multnomah County D.A. / Law Offices
, OR
09.2010 - 04.2014
- Organized and securely archived high-volume municipal records, ensuring compliance with strict privacy regulations.
- Coordinated office calendars, administrative workflows, and client billing configurations to support seamless operations.
- Coordinated criminal case files for Multnomah County District Attorney and law office attorneys.
- Drafted correspondence, pleadings, and legal documents for court filings and client records.
- Scheduled hearings, meetings, and witness interviews using legal calendars and docket systems.
Education
B.A. - Business, Spanish
Oregon State University
Corvallis, ORSkills
- Animal care management
- Animal behavior assessment
- Sanitation protocols
- Operations management
- Schedule coordination
- Client relations
- Customer relationship management
- Vendor coordination
- Software Skills: MS Office Suite (Word, Excel, Outlook, PowerPoint), QuickBooks
- Team collaboration
- Attention to detail
- Conflict management
- Team building
Personal Information
- Title: Compassionate Animal Care Leader & Community Advocate
- Driving License: Active, valid Oregon Driver's License
My Journey & Experience
proficient Spanish skills ready to support international rescue partnerships.
Community Involvement
Bend La Pine Schools, Weekly Volunteer, Proudly support local educators every week by helping guide student group dynamics and classroom projects.
What I Bring to Street Dog Hero
- Heart & Hospitality: Passionate about welcoming new dogs with low-stress handling, evaluating their unique personalities, and being a supportive, reliable lifeline for foster parents.
- Logistical Care: Natural knack for juggling moving parts, from organizing busy intake calendars and transport arrivals to maintaining meticulous animal records.
- Calm in the Storm: Extensive background in crisis de-escalation and problem-solving, ensuring a steady, gentle hand when unexpected rescue challenges arise.
- Local Roots & Global Reach: Deeply embedded in the Central Oregon community, with proficient Spanish skills ready to support international rescue partnerships.
Timeline
Founder & Operations Manager
Keri's Critter Care
05.2020 - Current
Field Investigator & De-escalation Specialist
Independent Defenders, Inc.
03.2013 - 07.2015
Office & Legal Assistant (Data & Logistics)
Multnomah County D.A. / Law Offices
09.2010 - 04.2014
Business Manager & Logistical Coordinator
Crowning Performance Equine Services
09.2009 - Current
B.A. - Business, Spanish
Oregon State University