Keri Rooney
Account Executive
Austin,Texas
Summary
Results-oriented sales and marketing professional with extensive experience in surpassing revenue targets and fostering lasting client relationships. Adept in both sales and marketing strategies, with a track record of executing successful campaigns and driving brand engagement. Seeking a challenging role to leverage my combined expertise and contribute to achieving organizational growth and success.
Overview
10
10
years of professional experience
Work History
Account Executive
Smart Biz Loans
Denver, CO
02.2023 - Current
- Successfully generated over $20 million in sales within a three-month period.
- Cross-sold products and services to clients to secure additional business and grow revenue streams
- Qualified leads, built relationships and executed sales strategies to drive new business
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability
Social Media Specialist
Sculpted Results
Austin, Texas
10.2022 - 05.2023
- Developed and managed engaging social media content, ensuring brand consistency across platforms, such as TikTok and Instagram, resulting in a 25% increase in brand reach and a 30% rise in follower engagement.
- Tracked and measured social media analytics, leading to data-driven insights that facilitated the implementation of new strategies. These efforts resulted in a 15% increase in click-through rates and a 12% growth in customer conversions.
- Ensured exceptional customer satisfaction by providing personalized support, leading to a 95% customer retention rate and a 20% increase in positive feedback and customer referrals.
- Learned and adapted quickly to new technology and software applications
Customer Support Specialist
AMBA
Austin, TX
02.2022 - 02.2023
- Consistently ranked as the top salesperson in the department for nine consecutive months, driving premium sales to surpass $1 million and acquiring over 1200 memberships, contributing significantly to consistent revenue growth.
- Collaborated effectively with the marketing team to acquire new customers through diverse channels, including social media, email, and phone, resulting in 18 new associations within just six months.
- Spearheaded the creation of innovative email campaigns and Facebook Ads to attract potential clients, leading to significant membership growth for over 70 associations with an impressive overall response rate of 36%.
Licensed Personal Banker
PNC Bank
Austin, Texas
03.2020 - 02.2022
- Processed diverse client accounts, including checking, savings, credit cards, money markets, mutual funds, auto loans, HELOCs, and mortgage loans.
- Earned NMLS license and achieved promotion to mortgage loan sales within the first 6 months of employment.
- Proactively identified potential issues in a customer-centric manner, leveraging Salesforce to analyze data, build strong customer and team relationships, and schedule follow-ups.
- Provided comprehensive client support during critical transitions in their journey, including onboarding, renewals, and upsells.
Education
Communications -
Houston Community College
Houston, TX 05.2001 -
Medical Assistance -
Remington College
Garland, TX 05.2001 -
Skills
Relationship building and management
Marketing strategy implementation
Sales quota achievement
Account management
Social media strategy
Google AdWords
Project Management
SEO proficiency
Email Marketing
Online marketing
Timeline
Account Executive
Smart Biz Loans
02.2023 - Current
Social Media Specialist
Sculpted Results
10.2022 - 05.2023
Customer Support Specialist
AMBA
02.2022 - 02.2023
Licensed Personal Banker
PNC Bank
03.2020 - 02.2022
Communications -
Houston Community College
05.2001 -
Medical Assistance -
Remington College
05.2001 -